Mobile Device Specialist

S&K Technologies, Inc.; Bremerton (WA); On-site; USD 55,000 - 75,000; Full time

Job summary

S&K Technologies, Inc. in Bremerton, WA is seeking a Mobile Device Specialist to support a government client. Primary duties include managing the mobile device program, maintaining inventory of cell phones, and providing printer consumable ordering information.

The role requires IT experience, proficiency with MS Office, and the ability to troubleshoot and repair mobile devices (iPhones and flip phones). Lift up to 50 lbs and maintain accurate records; DoD clearance is preferred.

Qualifications

• Two years IT experience is desired.
• Must have extensive experience with MS Office (Excel, Access) and computer competences.
• IT experience is highly desired.

Responsibilities

• Manage the mobile device program, including maintaining a cell phone inventory and providing printer consumable ordering information based on inventory and usage metrics.
• Troubleshoot and repair on iPhones and flip phones; diagnose problems and perform minor repairs on mobile devices and IT equipment.
• Maintain records of all activities pertaining to the mobile device inventory with high accuracy; provide monthly reports on inventory and usage metrics.

Skills

Mobile device support

Troubleshooting

Inventory management

MS Office

Customer service

Tools

MS Office (Excel/Access)

Job description

This is a contingent posting - dependent upon the client conditions. We are searching for the right/best talent to fill the position of Mobile Device Specialist (formally Technical Support Specialist) and provide customer service for our Government Client with cell phone and smartphone inventory and solves technical problems on mobile devices.

Duties may include, but are not limited to:

Essential functions:

Manage the mobile device program, including: maintaining a cell phone inventory, and providing printer consumable ordering information based on inventory and usage metrics. Essential job skills are technical abilities, smart phone support, troubleshooting & repair on iPhones and flip phones. Diagnose problems and make minor repair of mobile devices, computers, and other IT equipment. Provide monthly reports on inventory and usage metrics.

Inventory management receiving shipments, restocking, and able to lift 50 lbs.

Maintain records of all activities and processes pertaining to the mobile device inventory with a high level of accuracy. Subcontractor is not excluded from providing labor in support of other Task Areas as required, if it is deemed to be in the best interests of the Program.

Experience

IT experience is highly desired. Must have extensive experience with MS Office (Excel, Access) and computer competences.

Proven ability to maintain professionalism, with a commitment to customer service.

Two years IT experience is desired

License, Cert or Registration

Proof of U.S. citizenship or authorization to work in the U.S.

Ability to obtain a DoD Secret Security Clearance.

Strong preference given to candidates who meet all job requirements and possess an active DoD Secret clearance.

SKT, Inc. is anEEO/Veteran/Disabled employer. For a list of our benefits, please visit www.sktcorp.com/careers