Mobile Device Administrator (5845)

MetroStar; Arlington (VA); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) with Company Match

PTO and Holidays

Parental Leave

Employee Assistance Programs

Wellness Programs

Job summary

Join a forward-thinking company as a Mobile Device Administrator, where your expertise will play a crucial role in enhancing IT services for government clients. In this dynamic position, you'll collaborate with team members to manage mobile device deployment, provide top-notch support to end users, and contribute to process improvements. This innovative firm values its people, offering a generous benefits package, professional growth opportunities, and a commitment to fostering a supportive work environment. If you're passionate about technology and customer service, this role is perfect for you.

Qualifications

• 3+ years of experience with mobile devices including laptops and tablets.
• Experience in a customer-facing and fast-paced environment.

Responsibilities

• Complete annual inventory and mobile device deployment.
• Provide troubleshooting and support to end users.

Skills

Mobile Device Management

Troubleshooting IT Issues

Customer Support

Asset Management

Attention to Detail

Education

Active Secret Security Clearance

Tools

MS Excel

Job description

5 days ago Be among the first 25 applicants

As Mobile Device Administrator, you’ll work with team members to complete annual inventory and mobile device deployment, with the goal of assisting the continuous improvement of IT Services to our government customer.

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

• Work with team members to complete annual inventory and mobile device deployment
• Provide troubleshooting and support to end users
• Support laptops, tablets, and other mobile devices daily
• Update reports and documentation
• Integrate lessons learned into processes and procedures

What you’ll need to succeed:

• An active Secret security clearance with the ability to obtain a Top Secret clearance
• At least 3 years of experience with mobile devices, including laptops and tablets
• At least 2 years of experience in a customer-facing and fast-paced environment
• Knowledge and experience in troubleshooting IT issues, providing end-user support, asset management, and securing mobile devices
• Understanding managing tickets, communicating via email, and proficiency with MS Excel
• Strong attention to detail, process improvement, and accountability

Note: If a salary range is posted, it represents the typical range for this position and is one component of MetroStar's total compensation.

Additional Compensation: May include bonuses and incentives based on individual and company performance.

Benefits: All full-time employees are eligible for:

• Health, dental, and vision insurance
• 401(k) with company match
• PTO and holidays
• Parental leave and dependent care
• Employee assistance and wellness programs

We value our people, offering a generous benefits package, professional growth, and time to recharge. Learn more about our culture, benefits, and accolades.

Commitment to Non-Discrimination: We consider all qualified applicants regardless of sex, race, age, religion, disability, sexual orientation, gender identity, veteran status, or other protected categories.

Additional Information: All hires must verify identity and eligibility to work in the U.S. and complete employment verification forms.

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Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Technology, Information and Internet