Contract Configuration Specialist

TRG Solutions; Westlake, Northern (OH, KY); Hybrid; USD 52,000 - 68,000; Full time

Job summary

TRG Solutions in Ohio is seeking a Contract Configuration Specialist to configure device settings and install applications on smartphones, tablets, and more. You will adjust, calibrate, and deploy devices per customer specifications and document repairs.

The role requires strong organizational skills, ability to follow written instructions, and comfort with testing, diagnosing, and using our service management systems to log work in our database.

Qualifications

• Resourceful individuals who look for opportunities to make processes more efficient.
• Experience working with mobile devices (tablets, smartphones, etc).
• Expertise with operating systems – knowledge of installing, deleting, and creating partitions.
• Ability to cooperate and communicate effectively in writing and verbally.

Responsibilities

• Adjust, calibrate, configure and deploy devices per customer specifications
• Install operating systems and software; Windows, iOS, and Android
• Diagnoses, tests and repairs malfunctioning devices
• Log repairs and work in our service management database
• Maintain and update our service management systems and create service requests orders
• Must be organized, detail oriented and able to follow written instructions
• Must be a problem solver and work in a fast-paced environment
• Must be able to work flexible hours as needed

Skills

Troubleshooting

Documentation

Communication

Self-motivation

Fast-paced environment

Education

High school diploma or equivalent

Tools

Device management tools

Database logging

Job description

The Contract Configuration Specialist will work on our team to configure device settings and install applications on mobile devices - smartphones, tablets and more.

Essential Functions

• Adjust, calibrate, configure and deploy devices per customer specifications
• Install operating systems and software; Windows, iOS, and Android
• Diagnoses, tests and repairs malfunctioning devices
• Must be capable, and comfortable with operating various PC base test programs, documenting repairs, and utilizing our database to log his/her work.
• Must be organized and detailed oriented.
• Must be a problem solver and have a positive approach to every challenge
• Self-motivated and ability to work in a fast-paced environment
• Must be able to follow written instructions
• Maintain and update of our service management systems used in creating service request orders

Qualifications

• Successful candidates are resourceful individuals who will always be looking for opportunities to make processes more efficient.
• Experience working with mobile devices; tablets, smartphones, etc.
• Expertise with Operating Systems – knowledge of installing, deleting, and creating partitions.
• Ability to cooperate with others to give and receive information both verbally and in writing / via email.
• Ability to apply knowledge and work independently as needed.
• Must maintain regular and reliable attendance to the satisfaction of management
• Ability to operate a computer and other position related technologies
• Must be able to work flexible hours as needed
• Must be able to clearly and confidentially communicate with TRG employees and other stakeholders
• Must adhere to all TRG Values at all times

Equal Opportunity Employer
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