Mobile Customer Service Rep – Loans & Travel Branches

Security Finance; Lebanon (MO); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

401(k) with matching

Life and Dental benefits

Paid holidays and vacation

Profit Sharing

Closed on Sundays

Job summary

Security Finance is seeking a Floating Customer Service Representative to support customers primarily by phone, maintaining a professional telephone presence while handling cash with accuracy. The role emphasizes compliance with lending regulations and company policies, with travel between multiple locations within an assigned territory.

The position requires 18+ years of age, a valid driver's license, and the ability to pass a background check, with schedule variation by location including

Qualifications

• 18 years of age or older.
• Valid driver’s license with acceptable driving record.
• Ability to pass a criminal background check.
• Ability to travel between multiple locations within an assigned territory.

Responsibilities

• Providing exceptional customer service
• Maintaining office cash with accuracy and security
• Achieving account gain through loan judgment and customer solicitation
• Ensuring compliance with state and federal lending regulations and Company policies
• Ensuring prompt completion of loan applications
• Ensuring compliance with company record keeping procedures

Skills

Telephone presence

Communication skills

Customer service

Phone support

Job description

Security Finance is seeking a Floating Customer Service Representative to support customers primarily by phone, maintaining a professional telephone presence while handling cash with accuracy. The role emphasizes compliance with lending regulations and company policies, with travel between multiple locations within an assigned territory.

The position requires 18+ years of age, a valid driver's license, and the ability to pass a background check, with schedule variation by location including