Branch-Travel Customer Service Rep (Loans)

Security Finance; Bossier City (LA); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Health insurance (employee only)

Competitive 401(k) with match

Life and Dental benefits

Paid holidays and vacation

Profit Sharing

Closed on Sundays

Job summary

Security Finance is seeking a Floating Customer Service Representative in Louisiana. The role focuses on handling customer interactions primarily by phone, with strong emphasis on accuracy, compliance, and professional communication.

The candidate may travel to various branches within the territory, supporting multiple locations and schedules. The position requires 18+ years of age, a valid driver's license, and the ability to pass a background check.

Qualifications

• Experience in customer service roles, preferably in financial services.
• Excellent communication and phone skills for remote and in-branch interactions.
• Ability to work in a fast-paced environment and meet scheduling needs.

Responsibilities

• Providing exceptional customer service over the phone and in person.
• Maintaining office cash with accuracy and security.
• Driving account growth through loan discussions and customer solicitation.
• Ensuring compliance with state and federal lending regulations and company policies.
• Processing loan applications promptly and accurately.
• Adhering to company record keeping procedures.

Skills

Phone communication

Customer service

Attention to detail

Cash handling

Travel readiness

Job description

Security Finance is seeking a Floating Customer Service Representative in Louisiana. The role focuses on handling customer interactions primarily by phone, with strong emphasis on accuracy, compliance, and professional communication.

The candidate may travel to various branches within the territory, supporting multiple locations and schedules. The position requires 18+ years of age, a valid driver's license, and the ability to pass a background check.