Mobile Crisis Intervention Specialist (Hybrid)

South County Mental Health Center, Inc.; Delray Beach (FL); Hybrid; USD 63,039,000 - 77,366,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off

Life and long-term disability coverage

Voluntary benefit options

401(k) with employer match

Job summary

South County Mental Health Center, Inc. seeks a Mobile Response Team Specialist to provide crisis intervention, assessments, safety planning, and follow-up services for behavioral health crises.

The role supports care coordination, referrals, and remote crisis response with strict confidentiality and documentation. The position offers in-person and remote responsibilities in a hybrid setup, with duties including community outreach, coordination of services, and adherence to Baker/Marchman Act

Qualifications

• Bachelor’s degree from an accredited college or university.
• At least one year of experience in a human services environment or related field.
• Strong crisis intervention, assessment, and communication skills.
• Ability to maintain confidentiality and complete clear, concise documentation.
• Basic computer skills, including Microsoft Office applications.
• Valid FL Driver License.
• Bachelor’s degree in Mental Health, Social Services, or related field (preferred).
• Master’s degree (preferred).
• Experience in crisis counseling, behavioral health, or community-based services (preferred).

Responsibilities

• Provide crisis intervention to individuals in the community.
• Conduct emergency and non-emergency assessments.
• Respond to crisis situations, assess risk, and develop safety plans.
• Provide in-home and therapeutic services using an interactive approach.
• Complete at least three follow-up interventions, in person or by phone.
• Coordinate warm handoffs to appropriate community agencies and services.
• Assist clients with transportation, treatment consent forms, releases of information, and attendance at initial appointments.
• Apply knowledge of the Baker Act and Marchman Act.
• Provide appropriate referrals and community education.
• Participate in staff meetings, treatment team meetings, and community outreach.
• Coordinate services with team members to support client needs and appropriate discharge planning.
• Maintain records and logs of mobile crisis assessments and community contacts, including phone and face-to-face interactions.
• Collaborate with community agencies and provide crisis intervention training and education.
• Manage remote shifts and perform assigned duties while working remotely.
• Maintain a high level of confidentiality and follow applicable Center policies and procedures.
• Perform other duties as assigned.
• Participate in required meetings, trainings, and team activities.

Skills

Crisis intervention

Assessment

Communication

Confidentiality

Microsoft Office

Driver license

Education

Bachelor’s degree

Bachelor’s in Mental Health or related field

Master’s degree

Job description

South County Mental Health Center, Inc. seeks a Mobile Response Team Specialist to provide crisis intervention, assessments, safety planning, and follow-up services for behavioral health crises.

The role supports care coordination, referrals, and remote crisis response with strict confidentiality and documentation. The position offers in-person and remote responsibilities in a hybrid setup, with duties including community outreach, coordination of services, and adherence to Baker/Marchman Act