Mobile Crisis First Aid Responder

Pacific Clinics; San Jose (CA); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

License differential 8% for LMFT/LCSW/

Bilingual differential up to 7.5%

401K employer match up to 4%

Benefits eligibility starts day one

Job summary

Pacific Clinics is seeking an EMT‑certified field responder for the TRUST program in California. The role supports Mobile Mental Health Evaluation, crisis response, and outreach in county-supplied vehicles.

Duties include initial crisis screenings, basic first aid, and coordination with a multidisciplinary team. Responsibilities cover driving, de-escalation, documentation, HIPAA compliance, and linkage to community supports within a dynamic field environment.

Qualifications

• High School Diploma or GED required; one year of related behavioral health experience or emergency response
• EMT credentialed in California
• Volunteer experience will be considered

Responsibilities

• Respond to field-based crisis with TRUST multidisciplinary team
• Drive mobile field team van to various locations
• Provide primary medical/psychiatric screening within training scope
• Provide basic first aid within training scope
• Screen/test for COVID-19 and record vital signs for transport
• Provide crisis de-escalation and stabilization in the community
• Participate in community outreach events
• Complete incident reports and call summaries
• Maintain confidentiality and HIPAA compliance
• Transport clients to appropriate level of care
• Maintain vehicle and perform routine checks
• Report accidents or incidents promptly
• Complete required trainings and evaluations
• Attend departmental meetings as scheduled
• Maintain high quality, customer-focused service

Skills

Crisis De-escalation

Analytical Thinking

Encouraging Customer Focus

Maintains Safe Environment

Multi-tasking

Organizational Agility

Education

High School Diploma or GED

EMT credential in CA

Job description

Pacific Clinics is seeking an EMT‑certified field responder for the TRUST program in California. The role supports Mobile Mental Health Evaluation, crisis response, and outreach in county-supplied vehicles.

Duties include initial crisis screenings, basic first aid, and coordination with a multidisciplinary team. Responsibilities cover driving, de-escalation, documentation, HIPAA compliance, and linkage to community supports within a dynamic field environment.