Mobile Crisis Counselor II — Teletriage & Intervention

State of South Carolina; South Carolina; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid vacation 15 days

Sick leave 15 days

13 paid holidays

Parental leave

Deferred Compensation

Retirement plans

Job summary

State of South Carolina, Office of Mental Health, Charleston Dorchester Mental Health Center, seeks a Counselor II to answer Mobile Crisis Call Center calls, provide telephonic triage and crisis intervention, and collaborate with 988/911. The role supports statewide mobile crisis deployments with culturally competent care.

Requirements include a bachelor's degree in guidance, counseling, or social sciences; a masters/doctorate in psychology, social work, or counseling; and the ability to drive

Qualifications

• A bachelor's degree in guidance, counseling, or the social sciences and professional experience in human services or social services programs.
• A Master’s or Doctorate degree from an accredited program in psychology, social work, counseling or other behavioral discipline deemed equivalent by BHDD.

Responsibilities

• Provide a quality response in culturally competent manner to callers of the Mobile Crisis Call Center.
• Improve/collow communications and procedures in support of the emergency services continuum of care.
• Knowledgeable of and accountable for documentation expectations.
• Demonstrate recognition of the importance of collaboration and teamwork within the Center and community.
• Operate in an efficient and organized manner.
• Retain overall responsibility for meeting Quality Assurance standards.
• Comply with all OMH/CDMHC policies and protocols, applicable Quality Assurance, Corporate Compliance, Cultural Competence, and CARF policies, procedures and regulations and all Federal and State laws as well as attend all trainings classified as mandatory by Federal and State regulations.

Skills

Crisis intervention

Telephonic triage

Documentation

Cultural competence

Team collaboration

Communication

Multi-tasking

Education

Bachelor's degree in guidance, counseling, or social sciences

Master's or Doctorate in psychology, social work, counseling or related field

Job description

State of South Carolina, Office of Mental Health, Charleston Dorchester Mental Health Center, seeks a Counselor II to answer Mobile Crisis Call Center calls, provide telephonic triage and crisis intervention, and collaborate with 988/911. The role supports statewide mobile crisis deployments with culturally competent care.

Requirements include a bachelor's degree in guidance, counseling, or social sciences; a masters/doctorate in psychology, social work, or counseling; and the ability to drive