Mobile Crisis Coordinator / VA REACH

Easterseals PORT Health; Charlottesville (VA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

3½-day work week

Specialized Mobile Crisis training

In-house supervision toward LPC/LCSW

Annual stipends (grant funding)

Job summary

Easterseals PORT Health is seeking a Mobile Crisis Coordinator for the VA REACH Team serving Central Virginia and the Shenandoah Valley. The role focuses on crisis assessment, safety planning, and short-term interventions in community settings.

You will work with families, providers, and multidisciplinary teams to coordinate care, track outcomes, and connect clients with needed resources. The position requires licensure-eligible credentials and a drive to improve community mental health outcomes.

Qualifications

• Master's degree in a license-eligible counseling, social work, marriage and family therapy, or related clinical field.
• REQUIRED: License-eligible as an LPC, LCSW, or LMFT in Virginia.
• Minimum of one year of experience working with mental health populations preferred.
• Strong crisis intervention, adaptability, critical thinking, problem-solving, and decision-making skills.
• Experience collaborating within multidisciplinary treatment teams preferred.
• Proficiency with Electronic Health Records (EHR), Microsoft Office Suite, and related technology platforms.
• Valid driver's license, acceptable driving record, current auto insurance, and ability to travel throughout the service area.

Responsibilities

• Provide mobile crisis assessments, interventions, stabilization services, and short-term counseling in community settings.
• Partner with individuals, families, healthcare providers, first responders, and community stakeholders to support crisis resolution and recovery.
• Coordinate treatment recommendations, referrals, service plans, and follow-up care.
• Document assessments, treatment plans, interventions, and client outcomes in accordance with regulatory and agency requirements.
• Facilitate support meetings and collaborate with multidisciplinary teams to ensure comprehensive, person-centered care.
• Contribute to quality improvement efforts and positive client outcomes through effective crisis response and care coordination.
• Participate in the program's rotating on-call schedule as assigned.

Skills

Crisis Intervention

Adaptability

Critical Thinking

Problem Solving

Decision Making

EHR Proficiency

Travel Ready

Education

Master's degree in counseling / social work / therapy

Tools

EHR System

Microsoft Office

Job description

Lead with Purpose. Empower with Compassion.

Voted Raleigh’s Best Nonprofit Organization and Raleigh’s Best Mental Health Services two years in a row!

Position Snapshot

Location: Charlottesville, VA 22902 | Lynchburg, VA 24504 | Staunton, VA 24401
Schedule: Full-Time | Three 12-hour shifts (9:00 AM-9:00 PM) and one 4-hour shift weekly | Rotating on-call participation may be required
Pay: $60,000-$65,000 annually (License-Eligible Clinicians) | $55,000-$58,000 annually (QMHPs)
Sign-On / Retention Bonus: $10,000 for full-time license-eligible new hires, paid at 90 days, 6 months, and 1 year of employment
Work Setting: Community-Based Mobile Crisis Services | Travel throughout Charlottesville, Lynchburg, Staunton, and surrounding service areas required
Position Type: Full-Time

Make an Impact With Us

Do you want work that makes a meaningful difference in your community? Easterseals PORT Health is seeking a Mobile Crisis Coordinator to join our VA REACH Team serving Central Virginia and the Shenandoah Valley.

The Community Regional Crisis Response Team provides immediate, community-based behavioral health crisis intervention for individuals experiencing mental health and substance use crises. Through rapid assessment, stabilization services, and coordination with local resources, the team helps people remain safely in their communities whenever possible while reducing unnecessary hospitalizations and emergency department visits. This critical service supports individuals and families during some of life's most challenging moments and creates pathways to recovery and long-term stability.

As a Mobile Crisis Coordinator, you'll respond directly to individuals in crisis, conduct comprehensive assessments, develop treatment and safety plans, and provide short-term therapeutic interventions. You'll work alongside families, community providers, and multidisciplinary teams to coordinate care and connect individuals with the resources they need to thrive.

• Provide mobile crisis assessments, interventions, stabilization services, and short-term counseling in community settings.
• Partner with individuals, families, healthcare providers, first responders, and community stakeholders to support crisis resolution and recovery.
• Coordinate treatment recommendations, referrals, service plans, and follow-up care.
• Document assessments, treatment plans, interventions, and client outcomes in accordance with regulatory and agency requirements.
• Facilitate support meetings and collaborate with multidisciplinary teams to ensure comprehensive, person-centered care.
• Contribute to quality improvement efforts and positive client outcomes through effective crisis response and care coordination.
• Participate in the program's rotating on-call schedule as assigned.

What You Bring

We're looking for someone who brings the experience, skills, and commitment needed to succeed in this role.

• Master's degree in a license-eligible counseling, social work, marriage and family therapy, or related clinical field.
• REQUIRED: License-eligible as an LPC, LCSW, or LMFT in Virginia.
• Minimum of one year of experience working with mental health populations preferred.
• Strong crisis intervention, adaptability, critical thinking, problem-solving, and decision-making skills.
• Experience collaborating within multidisciplinary treatment teams preferred.
• Proficiency with Electronic Health Records (EHR), Microsoft Office Suite, and related technology platforms.
• Valid driver's license, acceptable driving record, current auto insurance, and ability to travel throughout the service area.

Why Join Easterseals PORT Health?

At Easterseals PORT Health, we help our team members embrace their potential, build resilience, and thrive. In addition to meaningful work that impacts lives every day, you'll receive ongoing support, clinical development opportunities, and specialized Mobile Crisis training.

Additional Position Benefits:

• Enjoy a 3½-day work week designed to support work-life balance
• Participation in specialized Mobile Crisis training
• Paid in-house supervision toward LPC or LCSW licensure
• Additional annual stipends available as grant funding permits

For benefits-eligible positions, our total rewards package may include:

• Generous paid time off and holidays
• Medical, dental, and vision coverage + FSA
• Life and disability insurance
• Employee Assistance Program and legal services
• Professional development and training opportunities, including AHEC where applicable
• Public Service Loan Forgiveness (PSLF) eligibility where applicable

About Easterseals PORT Health

Easterseals PORT Health helps people with disabilities, mental health and/or substance use challenges, their families, and our employees embrace their potential, access opportunities, build resilience, and thrive. Purpose, dedication, and empathy drive our in-person and telehealth service delivery.

Our 2,800-member team provides more than 10.2 million hours of meaningful support to 40,200 children, adults, and families in 11,000 home, facility, and community locations across North Carolina and Virginia.

Easterseals PORT Health is an Inclusive Culture, Different Voices, Embracing Potential, Authentic Self, and Learning and Growing (IDEAL) organization.

Applicants of all abilities are encouraged to apply!

Travel Required

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.