Mobile Computer Field Tech – Dell/Lenovo Repairs (Contract)

BC Tech Pro; New Castle (DE); On-site; USD 16,000 - 40,000; Part time

Job summary

BC Tech Pro is seeking a Computer Field Technician to perform hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. Onboarding includes free Dell and Lenovo certifications.

The role involves completing hardware replacements for warranty services, managing calls and onsite visits, and logging activity in the portal. Reliable transportation and access to a computer and internet are required.

Qualifications

• Experience with laptop and desktop hardware.
• Onboarding includes Dell and Lenovo certifications provided free.
• Ability to accept and complete hardware repair tickets.

Responsibilities

• Perform hardware part replacements for Dell and Lenovo warranty services.
• Call volume varies; manage tickets and scheduling for onsite visits.
• Log into technician portal daily and map out calls; ensure parts are shipped.

Skills

Laptop hardware

Desktop hardware

Warranty services

Tools

Dell and Lenovo certifications

Job description

BC Tech Pro is seeking a Computer Field Technician to perform hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. Onboarding includes free Dell and Lenovo certifications.

The role involves completing hardware replacements for warranty services, managing calls and onsite visits, and logging activity in the portal. Reliable transportation and access to a computer and internet are required.