Mobile Case Manager

Chartiers Center, Inc.; Pittsburgh (Allegheny County); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Short- and Long-Term Disability

Life Insurance

Retirement Plan-6% Employer Contrib.

Generous PTO and 8 Holidays

Tuition Reimbursement

Company Vehicle for work-relatedTravel

Free Parking

Job summary

Chartiers Center is seeking a Mobile Case Manager to support adults with serious mental illness in Southwestern Pennsylvania. You will conduct home and community visits, assess needs, and coordinate services to promote recovery, independence, and stability.

You will collaborate with providers, families, and community partners, maintain documentation, participate in on-call rotation, and help clients access housing, healthcare, benefits, and employment opportunities.

Qualifications

• Associate’s degree in human services and 3+ years of mental health experience.
• Bachelor's degree in human services and 2 years of mental health experience OR
• Master’s degree in human services with one year of experience

Responsibilities

• Meet with individuals in their homes and throughout the community to provide support, guidance, and service coordination.
• Conduct comprehensive assessments to identify strengths, needs, preferences, and recovery goals.
• Develop, implement, and monitor individualized service plans that promote stability, growth, and independence.
• Connect individuals with critical resources, including housing, healthcare, behavioral health services, benefits, employment opportunities, and community supports.
• Collaborate with healthcare providers, therapists, family members, and community agencies to ensure coordinated and effective care.
• Maintain regular contact with individuals to monitor progress, address challenges, and identify emerging needs.
• Serve as a strong advocate, helping individuals navigate systems and access the services they need to succeed.
• Complete accurate and timely documentation in accordance with agency and regulatory requirements.
• Participate in a shared on-call rotation, typically no more than once per month.

Skills

Compassionate care

Excellent communication

Interpersonal skills

Organizational skills

Independent work

Relationship building

Initiative

Education

Associate’s degree in human services

Bachelor’s degree in human services

Master’s degree in human services

Job description

Chartiers Center is a private, non-profit behavioral health care organization serving Southwestern Pennsylvania. Our mission is to provide compassionate support to those in need who face behavioral health, co-occurring disorders or intellectual/development disability (IDD) challenges as they transform our lives.

As a Mobile Case Manager with Chartiers Center, you will have the opportunity to make a meaningful impact in the lives of adults living with serious mental illness and cooccurring conditions, including substance use disorders, and physical health challenges. In this dynamic, community-based role, you will build supportive relationships, connect individuals with essential resources, and serve as an advocate for their well-being and success.

If you are passionate about helping others, enjoy working independently while staying connected to a collaborative team, and want to be part of an organization dedicated to recovery and hope, this is the position for you. Every day brings the chance to empower individuals on their Recovery journey toward greater stability, independence, and an improved quality of life while making a lasting difference in your community.

Job Duties Include:

Meet with individuals in their homes and throughout the community to provide support, guidance, and service coordination.

Conduct comprehensive assessments to identify strengths, needs, preferences, and recovery goals.

Develop, implement, and monitor individualized service plans that promote stability, growth, and independence.

Connect individuals with critical resources, including housing, healthcare, behavioral health services, benefits, employment opportunities, and community supports.

Collaborate with healthcare providers, therapists, family members, and community agencies to ensure coordinated and effective care.

Maintain regular contact with individuals to monitor progress, address challenges, and identify emerging needs.

Serve as a strong advocate, helping individuals navigate systems and access the services they need to succeed.

Complete accurate and timely documentation in accordance with agency and regulatory requirements.

Participate in a shared on-call rotation, typically no more than once per month.

Successful Candidates Demonstrate:

A compassionate, recovery-oriented, and person-centered approach to supporting others.

Excellent communication and interpersonal skills, with the ability to build trust and rapport.

Strong organizational skills and the ability to effectively manage priorities in a fast-paced environment.

Confidence working independently while providing services in community-based settings.

The ability to develop positive relationships and collaborate with individuals, families, providers, and community partners.

Initiative, self-motivation, sound judgment, and strong problem-solving abilities.

A genuine passion for helping individuals achieve recovery, independence, and an improved quality of life.

This is an excellent opportunity for a caring and motivated professional who wants to make a meaningful difference every day while being part of a supportive team dedicated to empowering individuals and strengthening our community.

At Chartiers Center we offer the following benefits:

Full-Time Monday-Friday with some flexibility on hours

Flexible community-based work environment

Medical, Dental and Vision

Short- and Long-Term Disability

Life Insurance

Retirement Plan-6% Employer Contribution after one year

Generous PTO (Paid Time Off) and 8 Paid Holidays

Tuition Reimbursement

Company Vehicle for work-related travel

Free Parking

Meaningful work with a mission-driven agency

Minimum Qualifications:

Associate’s degree in human services and 3+ years of mental health experience.

Bachelor's degree in human services and 2 years of mental health experience OR

Master’s degree in human services with one year of experience

Valid Driver’s License Required

Ability to travel throughout the community

Diversity and Inclusion-

Each of our clients/individuals is uniquely different and so are we. We hire great people from a wide variety of backgrounds, cultures, and experiences. Not just because it’s the right thing to do, but because it makes Chartiers Center Stronger and our clients/individuals healthier. If you share our values and our enthusiasm for our mission, we will be stronger together. EOE