Service Coordinator/Re-entry Specialist

Paycom; Pittsburgh (Allegheny County); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Disability Insurance

Life Insurance

Retirement Plan

8 Paid Holidays

PTO (Paid Time Off)

Tuition Reimbursement

Job summary

Chartiers Center in Pittsburgh, PA is seeking a Service Coordinator/Re-Entry Specialist to support individuals experiencing homelessness who are living with mental health challenges and justice-system involvement.

You will collaborate with providers to coordinate housing, behavioral health services, medical care, and public benefits; develop individualized service plans; and advocate to remove barriers to stability and reintegration.

Qualifications

• Bachelor's degree in Human Services or related field with at least one year experience in justice related services.
• Associate's degree in Human Services or related field and two years experience.

Responsibilities

• Collaborate with justice system partners to ensure effective care coordination and seamless transitions for individuals returning to the community.
• Serve as a liaison and support resource, helping individuals navigate complex systems while coordinating services that promote recovery, wellness, housing stability, and successful community reintegration.
• Assist individuals and families in identifying, obtaining, and maintaining permanent housing by addressing barriers, connecting them to community resources, and advocating for their needs.
• Conduct outreach and provide direct services in a variety of community-based and non-traditional settings, including individuals' homes, shelters, streets, healthcare facilities, correctional facilities, and other locations where services are needed.
• Develop and implement individualized service plans that support participants' mental health, physical health, housing, and recovery goals.
• Facilitate referrals and linkages to behavioral health services, medical care, substance use treatment, public benefits, employment resources, and other supportive services.
• Monitor participant progress, regularly assess ongoing needs, and coordinate appropriate interventions to promote long-term housing retention, recovery, and overall well-being.
• Establish and maintain collaborative relationships with community providers, landlords, healthcare professionals, and criminal justice stakeholders to improve access to services and support positive outcomes.
• Provide advocacy, crisis intervention, and problem-solving assistance to help individuals overcome barriers that may impact housing, treatment engagement, or community stability.
• Maintain accurate documentation, service records, and reporting requirements in accordance with agency, funding source, and regulatory standards.
• Utilize a person-centered, trauma-informed approach in all interactions to empower individuals and families to achieve greater independence, self-sufficiency, and quality of life.

Skills

Justice related services experience

Trauma-informed approach

Education

Bachelor's degree in Human Services or related field

Associate's degree in Human Services or related field

Job description

ChartiersCenteris a private, non-profit corporation funded by the state, county, 3rd party insurances and private funds. Services include intake, referral, outpatient therapy, psychiatric assessment, service coordination, substance abuse treatment, training and social rehabilitative services, crisis intervention, partial hospitalization,community outreach, day, and recreational services for adults with intellectual disabilities, homeless outreach and housing program.

As a Service Coordinator/Re-Entry Specialist with Chartiers Center, you will play a vital role in supporting individuals experiencing homelessness who are living with mental health challenges and have current or prior involvement with the justice system. This position focuses on helping participants achieve housing stability, access essential community resources, and successfully reintegrate into the community.

Job Duties Include

• Collaborate with inpatient psychiatric units, emergency departments, correctional facilities, probation and parole offices, and other justice system partners to ensure effective care coordination and seamless transitions for individuals returning to the community.
• Serve as a liaison and support resource, helping individuals navigate complex systems while coordinating services that promote recovery, wellness, housing stability, and successful community reintegration.
• Assist individuals and families in identifying, obtaining, and maintaining permanent housing by addressing barriers, connecting them to community resources, and advocating for their needs.
• Conduct outreach and provide direct services in a variety of community-based and non-traditional settings, including individuals' homes, shelters, streets, healthcare facilities, correctional facilities, and other locations where services are needed.
• Develop and implement individualized service plans that support participants' mental health, physical health, housing, and recovery goals.
• Facilitate referrals and linkages to behavioral health services, medical care, substance use treatment, public benefits, employment resources, and other supportive services.
• Monitor participant progress, regularly assess ongoing needs, and coordinate appropriate interventions to promote long-term housing retention, recovery, and overall well-being.
• Establish and maintain collaborative relationships with community providers, landlords, healthcare professionals, and criminal justice stakeholders to improve access to services and support positive outcomes.
• Provide advocacy, crisis intervention, and problem-solving assistance to help individuals overcome barriers that may impact housing, treatment engagement, or community stability.
• Maintain accurate documentation, service records, and reporting requirements in accordance with agency, funding source, and regulatory standards.
• Utilize a person-centered, trauma-informed approach in all interactions to empower individuals and families to achieve greater independence, self-sufficiency, and quality of life.

At Chartiers Center we offer the following benefits:

• Medical, Dental and Vision Insurance
• Short and Long-Term Disability
• Life Insurance
• Retirement Plan- 6% Employer Contribution after one year
• 8 Paid Holidays
• Generous PTO (Paid Time Off)
• Tuition Reimbursement
• Full Time- Monday- Friday

Qualifications

• Bachelor's degree in Human Services or related field with at least one year experience in justice related services.
• Associate's degree in Human Services or related field and two years experience.

Diversity and Inclusion

Each of our clients/individuals is uniquely different and so are we. We hire great people from a wide variety of backgrounds, cultures, and experiences. Not just because it’s the right thing to do, but because it makes Chartiers Center Stronger and our clients/individuals healthier. If you share our values and our enthusiasm for our mission, we will be stronger together. EOE