Mobile Branch Banking Client Consultant (Float)

Socket.dev; Fort Wayne (IN); On-site; USD 23,000 - 31,000; Full time

Benefits offered by this job

Benefits package

Equal Opportunity Employer

Job summary

Flagstar Bank is seeking a Branch Banking - Client Consultant I - Float in Fort Wayne, IN. The role travels between branches to deliver high-quality financial services, greeting customers and guiding them to meet their financial goals.

Responsibilities include processing transactions, delivering a positive client experience, and supporting branch goals while adhering to policies and regulatory standards. A background in customer service and sales is preferred.

Qualifications

• Education level: High School or equivalent.
• 0–3 years of customer service and sales experience.
• Preferred: experience in financial services industry.

Responsibilities

• Sales: support growth targets and refer clients to the right team members.
• Client experience: assist with account questions, resolve issues, and meet behavioral activity goals.
• Risk management: process daily transactions accurately and comply with policies.

Skills

Customer service

Sales

Client relationships

Communication

Problem solving

Time management

Team collaboration

Education

High School / GED

Job description

Flagstar Bank is seeking a Branch Banking - Client Consultant I - Float in Fort Wayne, IN. The role travels between branches to deliver high-quality financial services, greeting customers and guiding them to meet their financial goals.

Responsibilities include processing transactions, delivering a positive client experience, and supporting branch goals while adhering to policies and regulatory standards. A background in customer service and sales is preferred.