Mobile Branch Banking Client Consultant I (Float)

Flagstar Bank; Parma (OH); On-site; USD 23,419 - 31,684; Full time

Job summary

Flagstar Bank in Parma, OH seeks a Branch Banking Client Consultant I - Float to service customers across multiple branches. You will greet clients, handle transactions accurately, and connect customers with the right banking solutions to meet their goals.

Ideal candidates have 0–3 years in customer service, a proactive sales mindset, and the ability to follow banking policies while delivering friendly, responsive service.

Qualifications

• High school diploma or equivalent; prior customer service and sales exposure is preferred.
• Strong communication and problem-solving abilities; able to resolve inquiries promptly.
• Comfort working in a fast-paced retail banking environment with accuracy.

Responsibilities

• Support branch sales targets and assist with client introductions to the team.
• Provide friendly, high-quality customer service and resolve questions or complaints.
• Process daily financial transactions accurately while adhering to policies.
• Assist in maintaining compliance with regulatory standards and branch procedures.

Skills

Action-oriented

Business acumen

Approachability

Problem solving

Priority management

Relationship building

Education

High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent

Job description

Flagstar Bank in Parma, OH seeks a Branch Banking Client Consultant I - Float to service customers across multiple branches. You will greet clients, handle transactions accurately, and connect customers with the right banking solutions to meet their goals.

Ideal candidates have 0–3 years in customer service, a proactive sales mindset, and the ability to follow banking policies while delivering friendly, responsive service.