Mobile Automotive Condition Inspector - Travel Ready

ACV Auctions; Beaufort (SC); Presencial; USD 19.000 - 28.000; Jornada completa

Descripción de la vacante

ACV Auctions is seeking an enthusiastic Inspector with a knack for cars to join our growing team. Inspectors are the face of ACV Auctions, delivering trust, transparency, credibility and superior customer service while explaining vehicle conditions to clients.

As an Inspector, you will conduct inspections at dealerships, auctions, and off-lease sites, prepare detailed condition reports, and support the sales team with cross-selling.

Formación

• 1 year experience in the automobile field with customer service background
• Ability to read, write, speak and understand English
• Ability to work outside in the elements for extended periods
• Valid driver’s license and insured vehicle required

Responsabilidades

• Actively and consistently support all efforts to simplify and enhance the customer experience
• Conduct inspections of vehicles at dealerships, auctions, and off-lease to detect damage, missing parts and mechanical problems
• Prepare and submit a report of vehicle condition, repair/replacement cost estimates, and related documentation
• Help sales team up-sell or cross-sell services and products
• Interface regularly with dealers to develop client satisfaction and build relationships
• Travel to and from dealerships and homes to inspect and write condition reports and list vehicles for auction platform
• Take multiple photos and upload them to the image server using company issued smartphone
• List inspected wholesale vehicles on ACV Auctions platform for bidding and purchasing
• Sign up independent dealerships as buyers to utilize the platform
• Perform additional duties as assigned

Conocimientos

Customer service

Communication skills

Problem solving

Teamwork

English reading/writing

Herramientas

ACV Auctions platform

Image server / smartphone workflow

Descripción del empleo

ACV Auctions is seeking an enthusiastic Inspector with a knack for cars to join our growing team. Inspectors are the face of ACV Auctions, delivering trust, transparency, credibility and superior customer service while explaining vehicle conditions to clients.

As an Inspector, you will conduct inspections at dealerships, auctions, and off-lease sites, prepare detailed condition reports, and support the sales team with cross-selling.