Automotive Condition Inspector | Travel & Report Pro

ACV Auctions; Hubert (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

ACV Auctions is seeking an enthusiastic Inspector who loves cars and wants to join a growing company. Inspectors are the face of ACV, providing trusted, transparent vehicle evaluations and clear communications to customers.

You will inspect vehicles at dealerships, auctions, and off-lease locations, prepare detailed condition reports, and collaborate with the sales team to maximize service value. Travel is required to visit multiple sites and document findings for the platform.

Qualifications

• 1 year of experience in the automobile field with customer service background.
• Ability to read, write, speak and understand English.
• Ability to work outdoors in varying weather conditions.
• Valid driver’s license and insured vehicle.
• Ability to lift up to 25 lbs and perform manual labor.
• Ability to operate both manual and automatic transmissions.

Responsibilities

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Inspect vehicles at dealerships, auctions, and off-lease to detect damage and mechanical issues.
• Prepare and submit a report of vehicle condition and repair/replacement cost estimates.
• Assist sales team with up-sell or cross-sell opportunities for services and products.
• Interface with dealers to develop client satisfaction and strong relationships.
• Travel to and from dealerships to inspect and write condition reports for bidding on the platform.
• Capture multiple photos of vehicles and upload to the image server using company smartphone.
• List inspected wholesale vehicles on the ACV Auctions platform for bidding and purchasing.
• Sign up independent dealerships as buyers to use the platform.

Skills

Attention to detail

Customer service

English communication

Problem solving

Independent work

Team collaboration

Valid driver’s license

Manual labor capability

Job description

ACV Auctions is seeking an enthusiastic Inspector who loves cars and wants to join a growing company. Inspectors are the face of ACV, providing trusted, transparent vehicle evaluations and clear communications to customers.

You will inspect vehicles at dealerships, auctions, and off-lease locations, prepare detailed condition reports, and collaborate with the sales team to maximize service value. Travel is required to visit multiple sites and document findings for the platform.