Mobile Associate: Tech‑Savvy Brand Ambassador

T-Mobile; Dallas (TX); Sur place; USD 25 000 - 28 000; Plein temps

Avantages offerts par ce poste

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Medical insurance

Dental insurance

Vision insurance

Discounts on mobile service

Résumé du poste

T-Mobile in Dallas is seeking a Mobile Associate to join our Retail Team of Experts. You will help customers in-store, demonstrate the latest technology, and tailor solutions that fit their needs while building lasting relationships.

This entry-level role includes hands-on training, competitive base pay plus training pay, stock grants, and access to comprehensive benefits, 401(k) and employee stock purchase plan, with opportunities to grow into a Mobile Expert.

Qualifications

• Passionate customer advocate and ability to connect with customers.
• Competitive drive to succeed in a fast-paced sales environment.
• Willing to learn from peers and leaders while serving customers.
• Ability to balance customer needs with performance goals.

Responsabilités

• Assist customers in continuing their shopping journey in-store, online, or via Customer Care.
• Demonstrate the latest technology with hands-on demonstrations.
• Provide personalized solutions beyond basic devices and plans.
• Approach service and sales with poise, integrity, and compassion.
• Explain coverage and LTE network benefits to customers in their neighborhood.
• Explain why T-Mobile plans help customers stay connected and achieve more.
• Complete training on in-store experience, skills, and systems.
• Learn continuously about wireless innovations and share insights.
• Own the customer experience and resolve issues smoothly.
• Identify and hand off small business leads.
• Support team initiatives and contribute to an inclusive environment.

Connaissances

Customer advocacy

Sales driven

Team player

Adaptability

Formation

High School Diploma/GED

Description du poste

T-Mobile in Dallas is seeking a Mobile Associate to join our Retail Team of Experts. You will help customers in-store, demonstrate the latest technology, and tailor solutions that fit their needs while building lasting relationships.

This entry-level role includes hands-on training, competitive base pay plus training pay, stock grants, and access to comprehensive benefits, 401(k) and employee stock purchase plan, with opportunities to grow into a Mobile Expert.