Mobile Associate: Tech-Savvy Brand Ambassador - Stock Grant Eligible

T-Mobile; Philadelphia (Philadelphia County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee stock grant

Stock purchase plan

401(k)

Paid time off

Holiday pay

Medical, dental & vision insurance

Job summary

T-Mobile USA, Inc. in Philadelphia is hiring a Mobile Associate to join our Retail Team of Experts. You’ll help customers understand devices and services, build rapport, and create a world-class store experience while learning new skills for the next level as a Mobile Expert.

You’ll complete new-employee training and participate in a fast-paced environment that values customer care, teamwork, and growth. Competitive pay includes hourly base plus training pay and potential incentives.

Qualifications

• 6 months of customer service and/or sales experience, Retail environment preferred.
• High School Diploma/GED required.
• Willingness to learn and develop skills in a fast-paced retail setting.

Responsibilities

• Help customers pick up where they left off in their shopping journey and demonstrate products in-store.
• Use digital tools to show coverage, services, and train on in-store processes.
• Partner with team members and other channels to resolve issues and drive sales.

Skills

Customer service

Sales

Team player

Communication

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. in Philadelphia is hiring a Mobile Associate to join our Retail Team of Experts. You’ll help customers understand devices and services, build rapport, and create a world-class store experience while learning new skills for the next level as a Mobile Expert.

You’ll complete new-employee training and participate in a fast-paced environment that values customer care, teamwork, and growth. Competitive pay includes hourly base plus training pay and potential incentives.