Mobile Associate - Store-in-Store Growth & Benefits

Milwaukee Succeeds; Gurnee (IL); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Annual stock grants

Employee stock purchase plan

401(k) plan

Paid time off & holidays

Job summary

T-Mobile USA, Inc. is hiring for a Store in Store Mobile Associate position. This role focuses on customer engagement, educating buyers about products, and driving sales within a warehouse/club kiosk setting. Training is provided, with opportunities to grow into advanced roles.

Compensation includes base pay, stock grants, 401(k), and comprehensive benefits. The team emphasizes Un-carrier culture and exceptional customer experiences in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Proactively engage with a broad range of customers in a high-traffic retail environment using digital tools.
• Complete training on store-in-store experience, new skills, products, processes, and reference resources; participate in skills practice and store operations.
• Build rapport, educate customers, and drive sales while providing exceptional service and following up with customers.

Skills

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction

Product Knowledge

Leadership

Customer Referrals

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a Store in Store Mobile Associate position. This role focuses on customer engagement, educating buyers about products, and driving sales within a warehouse/club kiosk setting. Training is provided, with opportunities to grow into advanced roles.

Compensation includes base pay, stock grants, 401(k), and comprehensive benefits. The team emphasizes Un-carrier culture and exceptional customer experiences in a fast-paced environment.