Mobile Associate — Retail Tech & Stock Benefits

T-Mobile; Maryland City (MD); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

401(k)

Job summary

The Mobile Associate role at T-Mobile Store-in-Store is a frontline ambassador in busy retail environments, engaging customers, demonstrating solutions, and guiding them to the right wireless services.

You will learn the in-store experience, use digital tools, and build relationships with customers while meeting sales targets. Competitive pay includes base plus incentives and a robust benefits package.

Qualifications

• Customer-focused and able to educate customers on products and services.
• Team‑oriented with a collaborative approach to store operations.
• Proven ability to meet sales and service targets in a fast‑paced retail environment.

Responsibilities

• Proactively engages with customers in a high-traffic retail setting using digital tools to educate and demonstrate value of T-Mobile solutions.
• Leverage digital self-serve tools during interactions, identify needs, and apply solution-based selling to drive adoption and satisfaction.
• Complete training on in-store processes, products, and systems; onboard customers and professionally manage store operations, keys/assets, and reporting.

Skills

Customer Satisfaction

Team Building

Retail Sales

Education

High School Diploma/GED

Job description

The Mobile Associate role at T-Mobile Store-in-Store is a frontline ambassador in busy retail environments, engaging customers, demonstrating solutions, and guiding them to the right wireless services.

You will learn the in-store experience, use digital tools, and build relationships with customers while meeting sales targets. Competitive pay includes base plus incentives and a robust benefits package.