Mobile Associate: Grow Into a Mobile Expert

tmobile; Evergreen (CO); On-site; USD 42,000 - 45,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile in Evergreen, CO is hiring a Mobile Associate to join a Retail Team of Experts. You will greet customers, demonstrate devices, and help shoppers navigate plans and accessories while learning the in-store processes.

This entry-level role trains you to uncover customer needs, build relationships, and hand off opportunities within the team. You will participate in training and work toward becoming a Mobile Expert as you gain skills.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience; retail environment preferred.
• Passionate customer advocate with strong communication.

Responsibilities

• Assist customers across online, care, and in-store shopping journeys.
• Demonstrate devices and services, outlining personalized solutions.
• Side-by-side selling to meet customer needs with accessories.
• Approach service and sales with composure, integrity and compassion.
• Establish relationships and hand off small business leads.
• Collaborate with store teammates to enhance the customer experience.

Skills

Customer service

Sales experience

Communication skills

Education

High School Diploma/GED

Job description

T-Mobile in Evergreen, CO is hiring a Mobile Associate to join a Retail Team of Experts. You will greet customers, demonstrate devices, and help shoppers navigate plans and accessories while learning the in-store processes.

This entry-level role trains you to uncover customer needs, build relationships, and hand off opportunities within the team. You will participate in training and work toward becoming a Mobile Expert as you gain skills.