Mobile Associate — Fast-Paced Tech Sales + Stock Grants

T-Mobile US Inc.; Miami Beach (FL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

12 paid holidays

Parental/family leave

Tuition assistance

Job summary

T-Mobile USA, Inc. is seeking a motivated Mobile Associate in Miami Beach. You will join a Retail Team of Experts to educate customers, demonstrate devices and services, and build relationships that drive loyalty.

This entry-level role includes completing new-employee training and progressing toward the Mobile Expert role. Responsibilities include hands-on demonstrations, learning about wireless innovations, and leveraging digital tools to enhance the customer experience.

Qualifications

• 6 months of customer service and/or sales experience (Retail environment preferred).
• Passionate about helping customers and learning quickly in a fast-paced setting.
• Willingness to work with peers and store leaders to serve customers and resolve issues.

Responsibilities

• Builds proficiency in serving customers and delivering a world-class experience.
• Demonstrates products and services to customers in-store.
• Uncovers customer needs and offers personalized device/service solutions.
• Collaborates with store team to ensure a seamless customer journey and loyalty.

Skills

Customer service

Sales

Communication

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a motivated Mobile Associate in Miami Beach. You will join a Retail Team of Experts to educate customers, demonstrate devices and services, and build relationships that drive loyalty.

This entry-level role includes completing new-employee training and progressing toward the Mobile Expert role. Responsibilities include hands-on demonstrations, learning about wireless innovations, and leveraging digital tools to enhance the customer experience.