Mobile Appliance Repair Technician – Solve, Fix, Help Homes

Sears; Linthicum (MD); On-site; USD 24,796 - 41,328; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

401k match

Company vehicle

Uniforms

Mobile phone

Training program

Career advancement

Job summary

Sears Home Services is hiring an Appliance and Repair Technician to diagnose and repair home appliances at customer locations. Expect to travel to various homes, ensuring top-quality service and customer satisfaction.

You're responsible for diagnosing issues, performing repairs, and delivering value-added solutions while maintaining safety and efficiency. A valid driver’s license and ability to travel 100% are required.

Qualifications

• High school diploma or general education degree.
• Mechanical knowledge and aptitude, including use of testing & repair tools.
• Experience repairing and diagnosing a variety of home appliances preferred.
• Can follow directions and processes for quality workmanship.
• Can use smartphone, including use for part ordering.
• Successfully pass a background & drug screen.
• Valid driver’s license for the state(s) in which you work.
• Ability to travel up to 100%.
• Ability to work variable and flexible hours, including required overtime.
• Ability to read, understand, and apply written text of a technical nature to answer questions, solve problems, and complete job tasks.
• Excellent communication skills, both verbal and written; Ability to read, write, and speak English.

Responsibilities

• Drive to multiple customer’s homes daily to diagnose and repair a variety of home appliances with high levels of quality and efficiency; appliances may include refrigerators, washers, dryers, dishwashers, and microwaves
• Deliver excellent customer experience that exceeds expectations consistently
• Provide customers with value-added solutions that help make their home more clean, comfortable & protected
• Keep company truck well-maintained & organized, and help manage parts efficiently
• Performs other duties as assigned

Skills

Mechanical knowledge

Troubleshooting

Customer service

English communication

Reading and following instructions

Education

High school diploma

Tools

Repair tools

Smartphone usage

Job description

Sears Home Services is hiring an Appliance and Repair Technician to diagnose and repair home appliances at customer locations. Expect to travel to various homes, ensuring top-quality service and customer satisfaction.

You're responsible for diagnosing issues, performing repairs, and delivering value-added solutions while maintaining safety and efficiency. A valid driver’s license and ability to travel 100% are required.