Mobile Appliance Repair Technician – Seattle Metro

LG Electronics; Seattle (WA); On-site; USD 40,000 - 47,000; Full time

Benefits offered by this job

No-cost health premiums for you and +1

401(k) with company matching

Generous Paid Time Off

Performance-based incentives

Mental health resources

Parental leave and family support

Group life and disability insurance

Job summary

LG Electronics is seeking a Field Service Technician to service appliances in the Seattle metro area, including Bellevue, Redmond, and Downtown Seattle. You will travel to customer sites to diagnose and repair LG equipment, using PPE, tools, and diagnostic gear provided by LG.

Strong focus on safety and customer satisfaction guides daily work. The role requires 1 year in a technical field (appliance repair preferred), valid driving license, and EPA certification eligibility.

Qualifications

• 1 year experience in a technical role (Appliance repair preferred).
• Experience repairing major appliances (Refrigeration/sealed systems, cooking, cleaning products).
• Experience in the use of tools, and diagnostic test equipment.
• Ability to properly trouble-shoot, diagnose, repair and document product/system issues.
• Valid Driver’s license in good standing.
• Ability to obtain appropriate EPA Certification.
• Meet physical requirements generally associated with field service repair such as continuous bending and lifting up to 50 pounds.

Responsibilities

• Travel offsite to customers' locations to perform maintenance and repair of LG's equipment to ensure top product performance.
• Proper use of all safety equipment (PPE), vehicle and diagnostic tools provided by LG.
• Conducts technical diagnosis and performs specialized repairs on a variety of electronics and home appliances.
• Diagnose problems, assess the extent of the problem, document findings, make decisions to repair the product and/or replace parts.
• Immediately and accurately process paperwork and perform data entry upon completion of each job.
• Pre-screen next day service calls by obtaining necessary information to help diagnose problem prior to arriving at customer's home.
• Meet or exceed company metrics (customer satisfaction, fix right first time, revisits, parts management, OT %).

Skills

Appliance repair

Technical diagnosis

Tools & diagnostic equipment

Driver’s license

EPA Certification

Tools

Diagnostic tools

Job description

LG Electronics is seeking a Field Service Technician to service appliances in the Seattle metro area, including Bellevue, Redmond, and Downtown Seattle. You will travel to customer sites to diagnose and repair LG equipment, using PPE, tools, and diagnostic gear provided by LG.

Strong focus on safety and customer satisfaction guides daily work. The role requires 1 year in a technical field (appliance repair preferred), valid driving license, and EPA certification eligibility.