Mobile Administrator/Receptionist

Manchester Arndale; Plum (Allegheny County); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading facilities management company is seeking a Receptionist to provide administrative support across various operations. Responsibilities include managing communication, coordinating administrative tasks, and ensuring an efficient welcoming environment for visitors. The ideal candidate will demonstrate excellent organizational and customer service skills, contributing to a positive experience for clients and staff alike.

Qualifications

• Excellent customer service skills required.
• Strong communication and interpersonal skills are essential.
• Good organizational skills with ability to prioritize workload.

Responsibilities

• Undertake and coordinate all site administration duties.
• Operate the switchboard and manage visitor identification.
• Maintain site records and issue site-wide notifications.

Skills

Customer Service

Communication

Organization

Problem Solving

Tools

Microsoft Office

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and Empowerment

About The Role:

The main purpose of the role is to provide Receptionist Services & Administration duties to OCS Management Services for our operations in our Clients’ Facilities.

Key Responsibilities:

• Efficiently undertake and co-ordinate all site administration duties, providing admin support to the Contract Manager and the wider team.
• Provide general administrative and coordination duties specific to the contract to which assigned cover is being provided.
• Maintain accurate, up-to-date and relevant information records on OCS and client systems and updating these systems as required.
• Support the maintaining site QHSE folders and keeping them updated.
• Support issuing of facilities site wide notifications as and when required.
• Ensure contractor documentation is in place and are kept up to date with all the relevant documentation.
• Maintain the site records – weekly Timesheets, Management of PO’s & Supplier Invoices etc.
• Operating the switchboard ensuring all calls both external and internal are answered efficiently.
• Responsible for all visitors, from initial welcome to ensuring they are issued with correct security identification. All visitors must be announced to their host and ensure visitor is met by their host.
• Administration of the booking of meeting rooms. Take reservations, monitor daily meetings and ensure rooms are set up properly.
• Booking couriers, responsible for ensuring both incoming and outgoing consignments are received and delivered.
• Maintain a safe and clean general working area.
• Perform other general administration duties for the facilities department as may be required.

Ad-hoc Duties:

• Update daily & weekly logs as required and issue to Management.
• Consistently demonstrate ways to improve processes.
• Perform other general administration duties as may be required of you given the broad nature of the role and the time available

Essential Hiring Criteria:

• Excellent customer service
• Strong communication (verbal & written) and interpersonal skills experience
• Good organisational and administration skills and ability to prioritise workload efficiently
• Microsoft Office products including MS Word, Excel, PowerPoint and Outlook
• Ability to multitask and keep multiple customer issues in progress at once
• Problem solving skills
• A flexible attitude and a proven record as a strong team player
• Utmost discretion and confidentiality in all matters relating to work is essential

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.