Moapa 911 Dispatcher — Calm, Critical-Response Operator

Emergency Telecommunicator Services; Nevada; On-site; USD 48,000 - 75,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance

Professional training

Shift differentials

Overtime compensation

Job summary

Emergency Telecommunicator Services in Moapa, NV is seeking a 911 Emergency Dispatcher to connect urgent callers with public safety resources. You will gather essential information, verify incident locations, and coordinate responders according to agency procedures.

The role requires calm communication, careful attention, and the ability to manage multiple systems while maintaining accurate records and confidentiality.

Qualifications

• High school diploma or GED required.
• Experience in emergency communications a plus.
• Agency determines required testing scores and training deadlines.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide caller instructions within training and certification limits.
• Maintain accurate records and protect confidential information.

Skills

Typing

Active listening

Clear speech

Multitasking

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services in Moapa, NV is seeking a 911 Emergency Dispatcher to connect urgent callers with public safety resources. You will gather essential information, verify incident locations, and coordinate responders according to agency procedures.

The role requires calm communication, careful attention, and the ability to manage multiple systems while maintaining accurate records and confidentiality.