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Emergency Telecommunicator Services

Nevada

Presencial

USD 48.000 - 75.000

Jornada completa

Hace 5 días
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Ventajas ofrecidas por este puesto de trabajo

Health coverage
Retirement benefits
Paid leave
Employee assistance
Professional training
Shift differentials
Overtime compensation

Descripción de la vacante

Emergency Telecommunicator Services in Moapa, NV is seeking a 911 Emergency Dispatcher to connect urgent callers with public safety resources. You will gather essential information, verify incident locations, and coordinate responders according to agency procedures.

The role requires calm communication, careful attention, and the ability to manage multiple systems while maintaining accurate records and confidentiality.

Formación

  • High school diploma or GED required.
  • Experience in emergency communications a plus.
  • Agency determines required testing scores and training deadlines.

Responsabilidades

  • Answer emergency and nonemergency calls within the assigned service area.
  • Confirm addresses, callback numbers, incident details, and safety concerns.
  • Assess call priority using approved questions and procedures.
  • Enter incident information into computer-aided dispatch systems.
  • Dispatch appropriate responders when assigned to radio operations.
  • Monitor radio traffic and update responding personnel as circumstances change.
  • Provide caller instructions within training and certification limits.
  • Maintain accurate records and protect confidential information.

Conocimientos

Typing
Active listening
Clear speech
Multitasking

Educación

High school diploma or GED

Descripción del empleo

911 Emergency Dispatcher Opportunities in Moapa

911 Emergency Dispatchers connect people who need urgent help with the public safety personnel who respond. In this role, you may receive emergency calls, gather essential information, and coordinate police, fire, or emergency medical resources according to agency procedures.

The work requires calm communication and careful attention. Dispatchers must listen closely, confirm incident locations, document changing circumstances, and relay accurate information while managing multiple communication systems.

Position Details

Duty Location: {airport_name}, Moapa, NV

Employer: The hiring public safety agency identified in the official vacancy

Pay: {salary_min}-{salary_max} per year

Schedule: {work_schedule}

Appointment Type: {appointment_type}

Who May Apply: {who_may_apply}

Application Deadline: {closing_date}

Emergency communications centers commonly operate around the clock. Depending on the position, assignments may include overnight shifts, weekends, holidays, rotating schedules, and required overtime.

What You May Do
  • Answer emergency and nonemergency calls within the assigned service area
  • Confirm addresses, callback numbers, incident details, and immediate safety concerns
  • Assess call priority using approved questions and agency procedures
  • Enter incident information into computer-aided dispatch systems
  • Dispatch appropriate responders when assigned to radio operations
  • Monitor radio traffic and update responding personnel as circumstances change
  • Provide approved caller instructions within the limits of training and certification
  • Maintain accurate records and protect confidential information
Experience and Education Requirements

A high school diploma or recognized equivalency credential is commonly required. Some agencies recruit entry-level applicants, while others require previous emergency communications experience or current certifications.

Useful skills include accurate typing, active listening, clear speech, basic computer proficiency, and the ability to organize information under pressure. The official announcement determines required testing scores, experience, and training deadlines.

General Conditions of Employment
  • Meet the agency's minimum age and employment eligibility requirements
  • Complete required background screening and hiring assessments
  • Complete medical, psychological, or drug screening when required
  • Obtain and maintain applicable telecommunicator certifications
  • Follow information-security and confidentiality requirements
  • Remain available for assigned shifts and emergency staffing needs
Work Environment and Physical Requirements

This position generally involves extended workstation duties, headset use, keyboard entry, and monitoring multiple screens. Employees may handle distressing calls and rapidly changing incidents. Essential functions and any accommodation process are described by the hiring agency.

Benefits
  • Eligible employees may receive health coverage, retirement benefits, paid leave, employee-assistance services, and professional training.
  • Shift differentials, overtime compensation, and other benefits depend on the employer and appointment terms.
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