Emergency Medical Dispatcher — 24/7 Critical Call Center

County Emergency Communications; Nevada; On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance program

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications seeks an Emergency Medical Dispatcher for the Moapa area in NV. You will handle urgent EMS calls, verify location and access details, and determine dispatch priorities using approved protocols.

You will coordinate ambulance resources and provide instructions while documenting every step for quality reviews. The role may involve overnight, weekend, and rotating shifts with possible overtime; a high school diploma is required, CPR is common, and EMT/paramedic

Qualifications

• High school diploma or equivalent required; employer may sponsor training.
• CPR certification may be required before appointment.
• EMD certification may be required depending on vacancy details.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition to determine priority.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Emergency coordination

Protocol adherence

Documentation

Education

High School Diploma

EMD Certification (preferred)

Job description

County Emergency Communications seeks an Emergency Medical Dispatcher for the Moapa area in NV. You will handle urgent EMS calls, verify location and access details, and determine dispatch priorities using approved protocols.

You will coordinate ambulance resources and provide instructions while documenting every step for quality reviews. The role may involve overnight, weekend, and rotating shifts with possible overtime; a high school diploma is required, CPR is common, and EMT/paramedic