General Summary
The MMA Coach is responsible for ensuring a positive customer experience. Coaches deliver great member service, private training, and achieve supplement revenue, meeting revenue goals for private training and supplements. The role requires at least one weekend day per week.
Benefits
- Bonus based on performance
- Employee discounts
- Flexible schedule
- Free uniforms
- Health insurance for eligible employees
- Dental insurance for eligible employees
- Vision insurance for eligible employees
- Paid time off
- Opportunity for advancement
- Training & development
- Tuition assistance
- Wellness resources
Responsibilities
- Sales execution on key metrics
- Sell and conduct private and small group training with members.
- Assist members and encourage involvement in private training.
- Ensure accurate administration of client programs, supplement purchases, measurement tracking, and workout programs. Arrive on time, prepared, and attentive for training appointments.
- Assist in revenue‑generating activities such as complimentary workouts, supplement booths, body‑fat tables, seminars, and workshops.
- Sell training sessions, execute prospecting strategy, conduct guest tours, and complete sales via the turn‑over process.
- Achieve personal monthly revenue objectives and minimum standards set by the company for private coaching and supplements.
- Perform “Starter Sessions” and prospecting activities.
- Focus on changing lives through service, science, and sales.
- Be a brand ambassador for UFC Gym and its “Train Different” philosophy.
- Bring T.R.A.I.N. (Timely, Ready, Aware, Inspiring, Noble) to life.
- Conduct safe and effective private MMA training sessions.
- Maintain organization and neat presentation of the fitness floor and training spaces at all times.
- Follow all policies and procedures regarding payment transactions.
- Follow all guidelines in the UFC Gym Employee Handbook.
- Document daily workouts for liability (adherence to national certification standards).
- Be knowledgeable of club facilities and services.
- Adhere to agreed‑upon schedule set forth by the MMA Manager.
- Report directly to the MMA Manager.
Qualifications
- In‑depth knowledge of private training techniques from assessment to program design.
- Working knowledge of the dotFIT program and software.
- Ability to adjust and operate fitness equipment.
- Knowledge of company policies, practices, and procedures, including emergency and safety procedures.
- Strong interpersonal and communication skills.
- Friendly, enthusiastic, and positive attitude.
- Strong customer service focus; responds professionally to guest, member, and staff requests.
- Ability to understand and follow oral and written instructions.
- Clear and concise communicator.
- Strong organizational skills; ability to organize and prioritize multiple tasks.
- Experience operating office equipment such as computers, calculators, fax and photocopiers.
- Computer proficiency in Word and Excel.
- Ability to work, set up and execute successful weekends.
- Extroverted, self‑motivated, customer‑service‑minded.
- Adherence to meal and rest break periods; clock‑in/out for all shift times.
- Current CPR/AED certification.
- Certification from organization recognized by UFC Gym and/or Pro‑Am fight background.
- High school diploma or GED.
- 4‑year degree in a related field (preferred).
- Current dotFIT certification (preferred).
- Minimum 1 year of related experience.
- TrustLine Certified.
- LiveScan clearance.
- State‑specific certifications may be required.
Physical Requirements
Employees must regularly stand, lift heavy weights, squat, bend, reach, spot, and walk. Must frequently lift and/or move up to 45+ pounds.