At UFC Gym, the MMA Coach is responsible for ensuring a positive customer experience. Coaches deliver great member service, private training and achieve supplement revenue. They must meet revenue goals for private training and supplements. The position requires a minimum of one weekend day, on Saturday, Sunday, or a combination.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Sell and conduct private and small‑group training with members.
- Assist members and encourage their involvement in private training.
- Accurately administer client programs, supplement purchases, measurement tracking, and workout programs; arrive on time and prepared for training appointments.
- Assist in all revenue‑generating activities, including complimentary workouts, supplement booths, body‑fat tables, seminars, workshops, etc.
- Sell training sessions, execute an effective prospecting strategy, conduct guest tours, and complete sales via the TurnOver process when needed.
- Achieve personal monthly revenue objectives for private coaching and supplements and meet all minimum standards set forth (sessions, PT and supplement sales).
- Perform starter sessions and prospecting activities.
MEMBER EXPERIENCE
- Focus on changing lives through service, science, and sales.
- Act as a brand ambassador of UFC Gym and its “Train Different” philosophy.
- Bring T.R.A.I.N (Timely, Ready, Aware, Inspiring, Noble) to life.
- Conduct safe and effective private MMA training sessions.
- Maintain a clean and organized fitness floor and training spaces at all times.
REQUIRED QUALIFICATIONS
- In‑depth knowledge of private training techniques from assessment to program design.
- Working knowledge of the dotFIT program and software.
- Ability to adjust and operate all fitness equipment.
- Knowledge of company policies, practices, and procedures, including emergency and safety procedures.
- Strong interpersonal and communication skills.
- Friendly, enthusiastic, positive attitude.
- Strong customer‑service focus; respond professionally to requests and inquiries from guests, members and staff.
- Follow oral and written instructions clearly and concisely.
- Organizational skills; understand basic record‑keeping practices and prioritize multiple tasks.
- Experience operating office equipment such as computers, calculators, fax and photocopiers.
- Computer proficiency with basic Word and Excel skills.
- Ability to work, set up and execute successful weekends.
- Extroverted, self‑motivated, customer‑service minded.
RECOMMENDED EXPERIENCE
- Current CPR/AED certification.
- Certification from an organization recognized by UFC Gym and/or Pro‑Am fight background.
- High‑school diploma or GED.
- Preferred: four‑year degree in a related field.
- Preferred: Current DotFIT certification.
- Minimum one year of related experience.
This position description is intended to describe the general nature and level of work performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
Base compensation may vary based on location, skills, and other related factors.