Benefits
- Free uniforms
- Health insurance
- Opportunity for advancement
- Training & development
- Wellness resources
- Company parties
- Dental insurance
- Employee discounts
- Flexible schedule
We empower the fighting spirit in you!
General Summary
The MMA Coach is responsible for ensuring a positive customer experience. Coaches deliver great member service, Private Training, and achieve supplement revenue. They are accountable for the successful attainment of revenue goals related to Private Training and Supplements. This position requires a minimum of one day on the weekend.
Essential Duties & Responsibilities
Sales Execution on Key Metrics
- Sell and conduct Private and Small Group Training with members.
- Assist members and encourage member involvement in private training.
- Ensure accurate administration of client programs, supplement purchases, measurement tracking, and workout programs.
- Arrive on time, prepared, and attentive for training appointments.
- Assist in all revenue generating activities such as complimentary workouts, supplement booths, body fat tables, seminars, and workshops.
- Sell training sessions, execute an effective prospecting strategy, conduct guest tours, and be responsible for completing sales through the Turn‑Over process.
- Achieve personal monthly revenue objectives and minimum standards set by the Company regarding Private Coaching and Supplements.
- Perform “Starter Sessions” and prospecting activities.
Member Experience
- Focus on changing lives through service, science, and sales.
- Be a brand ambassador of UFC Gym and its “Train Different” philosophy.
- Bring T.R.A.I.N (Timely, Ready, Aware, Inspiring, Noble) to life.
- Conduct safe and effective private MMA training sessions.
- Maintain the organization and neat presentation of the fitness floor and training spaces at all times.
Miscellaneous
- Follow all policies and procedures regarding payment transactions.
- Follow all guidelines in the UFC Gym Employee Handbook.
- Document daily workouts for liability (adherence to national certification standards).
- Be knowledgeable of club facility and services.
- Adhere to agreed upon schedule set forth by the MMA Manager.
Organization Relationships
The MMA Coach will report directly to the MMA Manager and interact with all club members and employees.
Required Qualifications
Knowledge, skills & abilities
- In‑depth knowledge of Private Training techniques from assessment to program design.
- Working knowledge of the dotFIT program and software.
- Ability to adjust and operate all fitness equipment.
- Knowledge of company policies, practices and procedures, including emergency and safety procedures.
- Strong interpersonal and communication skills.
- Friendly, enthusiastic, positive attitude.
- Strong customer service focus; responds professionally to requests and inquiries from guests, members, and staff.
- Understands and follows oral and written instructions.
- Communicates clearly and concisely.
- Strong organizational skills; ability to organize and prioritize multiple tasks.
- Experience operating office equipment such as computers, calculators, fax and photocopiers.
- Computer proficient with basic skills in Word and Excel.
- Ability to work, set up and execute successful weekends.
- Extroverted, self‑motivated, customer‑service minded.
- Adheres to meal and rest break periods and clocks in and out for all shift times.
Required Experience
- Current CPR/AED certification.
- Certification from an organization recognized by UFC Gym and/or Pro‑Am fight background.
- High school diploma or GED.
- 4‑year degree in a related field recognized by UFC Gym (preferred).
- Current DotFIT certification (preferred).
- Minimum 1 year of related experience.
- TrustLine Certified.
- LiveScan clearance.
- State‑specific certifications may be required.
Physical Requirements
While performing the duties of this job, the employee is regularly required to stand. Physical effort required for daily duties includes lifting heavy weights, squatting, bending, reaching, spotting, and prolonged standing and walking. The employee must be able to frequently lift and/or move up to 45+ pounds.