MLS Approvals & Client Onboarding Manager

AnyProp; United States; Remote; USD 80,000 - 100,000; Full time

Benefits offered by this job

Remote work

Job summary

AnyProp is seeking an MLS Approvals & Client Onboarding Manager to guide customers from first contact through MLS data activation. You will coordinate licensing, approvals, and data integrations across dozens of MLSs, balancing customer needs with compliance and timelines.

In this remote role, you’ll own onboarding playbooks, track progress, and partner with engineering to provision data feeds. Strong organization, communication, and problem-solving are essential.

Qualifications

• Experience in MLS operations, real estate technology, data licensing, B2B SaaS onboarding, or similarly complex client‑facing operations.
• Strong organizational and project management skills, particularly when managing numerous concurrent processes and stakeholders.
• Excellent written and verbal communication skills, with confidence handling customer calls and presenting software products.
• Ability to communicate persuasively and professionally with external organizations while navigating procedural and compliance requirements.
• Technical curiosity and comfort discussing APIs, data integrations, and software platforms without necessarily being a programmer.
• Strong attention to detail, follow‑through, and ability to work independently in a remote environment.
• Proficiency with spreadsheets, CRM systems, project management platforms, and collaborative documentation tools.

Responsibilities

• Lead introductory discovery calls and product demonstrations with prospective customers.
• Understand customers' business models, geographic requirements, and intended use of MLS listing data.
• Explain AnyProp's API, data coverage, integration capabilities, and onboarding process to technical and nontechnical audiences.
• Guide new customers through account setup, application preparation, technical coordination, and production readiness.
• Serve as a trusted point of contact, providing proactive updates and ensuring a smooth customer experience.

Skills

MLS operations

Real estate tech

Data licensing

B2B SaaS onboarding

Organizational skills

Communication

APIs familiarity

Remote work capable

Attention to detail

Job description

Company: AnyProp, Inc.

Location: Remote — United States

Employment Type: Full-time

Salary: $80,000–$100,000 annually, depending on experience

Company Description

MLS Approvals & Client Onboarding Manager

Company: AnyProp, Inc.

Location: Remote — United States

Employment Type: Full-time

Salary: $80,000–$100,000 annually, depending on experience

AnyProp provides nationwide MLS data infrastructure for real estate brokerages, technology companies, and software developers. Through our unified API, customers can access normalized property listings and photos from hundreds of real estate data sources without having to build and maintain separate integrations.

We work with both emerging startups and established real estate companies, helping them navigate the complex process of securing MLS approvals, implementing data integrations, and maintaining technical compliance.

We're looking for a highly organized, personable, and technically curious professional to help customers move from their first conversation with AnyProp through successful onboarding and MLS data activation.

About the Role

As our MLS Approvals & Client Onboarding Manager, you'll own a critical part of the customer experience while serving as a primary liaison between AnyProp, our enterprise clients, and MLS organizations nationwide.

You’ll conduct introductory product demonstrations, help customers understand their MLS data needs, and coordinate the applications, authorizations, and approvals required to bring their products to market.

Our customers may need access to dozens or even hundreds of MLSs simultaneously. Each MLS has its own requirements, agreements, contacts, and timelines. Your job is to keep these parallel processes organized, proactively resolve obstacles, and ensure everyone knows what needs to happen next.

This role combines client relationship management, MLS licensing, technical product knowledge, and hands‑on project management. You’ll work closely with AnyProp’s leadership and engineering team and have significant ownership over how our onboarding operations scale.

Key Responsibilities

Client Discovery, Product Demos & Onboarding

• Lead introductory discovery calls and product demonstrations with prospective customers.
• Understand customers' business models, geographic requirements, and intended use of MLS listing data.
• Explain AnyProp's API, data coverage, integration capabilities, and onboarding process to technical and nontechnical audiences.
• Guide new customers through account setup, application preparation, technical coordination, and production readiness.
• Serve as a trusted point of contact, providing proactive updates and ensuring a smooth customer experience.

MLS Licensing, Applications & Compliance

• Coordinate IDX, VOW, broker back‑office, and other applicable MLS data licensing and vendor approval processes nationwide.
• Prepare and track applications, agreements, broker authorizations, e‑signatures, fees, and other required documentation.
• Communicate directly with MLS licensing departments, brokers, vendors, and compliance teams to obtain necessary approvals.
• Clearly explain customers' legitimate business use cases and AnyProp's role as their technical data vendor.
• Address MLS questions and concerns about permitted uses, data handling, display requirements, and technical compliance, working with engineering when needed.
• Investigate stalled applications, resolve administrative obstacles, and elevate unusual licensing issues appropriately.
• Maintain accurate records of approvals, restrictions, requirements, and relevant MLS policies.

Project Management & Process Improvement

• Manage and track hundreds of concurrent MLS applications across multiple enterprise customers.
• Maintain a centralized system documenting approval status, outstanding requirements, responsible contacts, deadlines, and next actions.
• Follow up persistently with customers, brokers, and MLS organizations to keep applications progressing.
• Coordinate with engineering to ensure approved data feeds are properly provisioned and activated.
• Build repeatable onboarding playbooks, application templates, reporting processes, and internal documentation.
• Identify opportunities to automate repetitive workflows through software, integrations, and AI tools.
• Provide regular progress reporting to customers and company leadership.

Qualifications

What We’re Looking For

• Experience in MLS operations, real estate technology, data licensing, B2B SaaS onboarding, or similarly complex client‑facing operations.
• Strong organizational and project management skills, particularly when managing numerous concurrent processes and stakeholders.
• Excellent written and verbal communication skills, with confidence handling customer calls and presenting software products.
• Ability to communicate persuasively and professionally with external organizations while navigating procedural and compliance requirements.
• Technical curiosity and comfort discussing APIs, data integrations, and software platforms without necessarily being a programmer.
• Strong attention to detail, follow‑through, and ability to work independently in a remote environment.
• Proficiency with spreadsheets, CRM systems, project management platforms, and collaborative documentation tools.

Highly Desirable

• Direct experience obtaining MLS approvals or working with IDX, VOW, BBO, or other MLS data licensing arrangements.
• Familiarity with RESO standards and MLS data distribution rules.
• Prior experience at an MLS, brokerage technology company, IDX vendor, or real estate data provider.
• Existing professional relationships with MLS licensing or compliance personnel.
• Familiarity with platforms such as MLS Grid, Trestle, Bridge Interactive, or Spark.
• Experience managing large approval pipelines and improving operations through automation.

We particularly value candidates who combine knowledge of the real estate technology industry with the interpersonal skills to guide customers through complicated processes.

What Success Looks Like

Within your first 90 days, you'll be conducting initial discovery and onboarding calls, managing active MLS applications, and establishing a reliable tracking and communication process for our customers.

Longer term, you'll help build a scalable MLS approvals operation that supports hundreds of simultaneous applications, reduces onboarding friction, and delivers an excellent experience for both customers and MLS partners.

Why AnyProp?

• Work directly with experienced technology founders and engineers.
• Take ownership of a mission‑critical function at a growing real estate infrastructure company.
• Build relationships throughout the US real estate technology ecosystem.
• Have a meaningful impact on customers bringing innovative products to market.
• Help design and improve the processes, tools, and systems that will support our continued growth.