Mitigation Technician

Thomasville Restoration, LLC; Baltimore (MD); On-site; USD 36,000 - 52,000; Full time

Job summary

Thomasville Restoration is seeking a Water Mitigation Technician to join our Mid-Atlantic team. You will respond to water damage calls, follow company guidelines, and support families by starting the restoration process quickly and professionally.

You will communicate with crew chiefs, prepare vans with equipment, perform mitigation tasks, clean and disinfect gear, and help maintain vehicles. This role requires a reliable, hands-on teammate who can work on-site across the region.

Qualifications

• Minimum 1 year of water mitigation or disaster restoration experience.
• Valid driver's license is required.
• IICRC certification preferred.
• Strong attention to detail and a proactive, team-oriented mindset.

Responsibilities

• Communicate with crew chiefs and lead technicians to understand and meet customer needs.
• Respond to emergency service calls as part of rapid response commitment.
• Perform mitigation processes following company guidelines and instructions from crew chiefs/lead technicians.
• Inventory, load, and prepare vans with equipment, products, and supplies for jobs.
• Clean, disinfect, and inspect equipment regularly to ensure safe use.
• Maintain a clean and organized vehicle with proper equipment appearance.
• Perform end-of-job and end-of-day cleanup and breakdown.
• Complete daily, weekly, and monthly vehicle and equipment maintenance checklists.
• Take ownership of responsibilities and suggest ways to improve efficiency.
• Assist with other duties and tasks as business needs evolve.

Skills

Communication

Driver's license

Attention to detail

Teamwork

Education

IICRC Certification

Job description

Thomasville Restoration's vision is to be the #1 most trusted and respected restoration company. About Thomasville Restoration Thomasville Restoration's vision is to be the #1 restoration company in the Mid-Atlantic Region. To help achieve this goal and support our growth, we are adding a Water Mitigation Technician. This position offers a unique opportunity to support our mission of putting families' homes and lives back together across the Mid-Atlantic while upholding our culture of Family First, Compassion, and Communication.

What You'll Do

• Communicate with crew chiefs and lead technicians to understand and meet customer needs
• Respond to emergency service calls as part of Thomasville Restoration's commitment to rapid response
• Perform mitigation processes following company guidelines and instructions from crew chiefs/lead technicians
• Inventory, load, and prepare vans with equipment, products, and supplies for jobs
• Clean, disinfect, and inspect equipment regularly to ensure safe use
• Maintain a clean and organized vehicle with proper equipment appearance
• Perform end-of-job and end-of-day cleanup and breakdown
• Complete daily, weekly, and monthly vehicle and equipment maintenance checklists
• Take ownership of responsibilities and suggest ways to improve efficiency
• Assist with other duties and tasks as business needs evolve

Who You Are

• Valid driver's license required
• At least 1 year of experience in water mitigation or disaster restoration preferred
• IICRC certification preferred
• Strong attention to detail and a proactive, team-oriented mindset
• Reliable, hands-on, and comfortable with on-the-road work

Your Impact

As a Water Mitigation Technician, you are the first line of support for families experiencing water damage. Your fast action and attention to detail help minimize loss and speed up recovery. By providing quality service with care and professionalism, you directly support Thomasville's mission of restoring homes and putting lives back together.

Thomasville Restoration's vision is to be the #1 most trusted and respected restoration company.