Mitigation Manager

iicrc-careers; Richboro (PA); On-site; USD 65,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Competitive salary

Paid Holidays

Paid Training

Growth and Career Advancement Oppor­t­

Job summary

The 1-800 WATER DAMAGE team is seeking a Mitigation Manager to lead the mitigation department, supervising technicians, coordinators, fleet, warehouse and all emergency services work with the Assistant Supervisor and Coordinator.

You will manage projects, oversee estimating, and drive customer relations with all stakeholders to ensure timely and quality outcomes across restoration efforts.

Qualifications

• Professional appearance and demeanor to uphold company reputation.
• Proficient with Microsoft Office suite and related software.
• IICRC certifications required.
• Insurance program account management experience preferred.

Responsibilities

• Supervise mitigation technicians and departments.
• Develop and manage the department budget.
• Approve or estimate all mitigation division jobs.
• Maintain customer relations and negotiate with stakeholders.

Skills

Microsoft Office

Customer service

Communication skills

Professional appearance

Education

IICRC Certification

Job description

Benefits

• Health insurance
• Paid time off
• Competitive salary

Company Overview

1-800 WATER DAMAGE is a trusted property restoration company serving customers across the nation. With locations spanning coast-to-coast, we help home and business owners return their property to its original condition, while restoring what truly matters—health and safety. Our team is fully vetted, IICRC-certified, and insured for your safety.

Job Summary

The Mitigation Manager manages the mitigation department including supervising technicians, coordinator, fleet, warehouse and all emergency services work with the assistance of an Assistant Supervisor and Coordinator, managing the projects and overseeing estimating.

Responsibilities

• Supervise technicians and departments.
• Develop and maintain department budget.
• Approve or Estimate all mitigation division jobs.
• Develop and maintain customer relations and negotiations with all stakeholders involved with the projects.

Qualifications

• Must present self and the mitigation department in a professional manner with appearance and demeanor while maintaining and building the company reputation.
• Proficient with all Microsoft products.
• IICRC Certifications.
• Insurance Program account management experience.
• Knowledge and use of all equipment and solution usage.
• Must have excellent Customer Service/Communication skills.

Benefits and Perks

• Paid Holidays
• Paid Training
• Growth and Career Advancement Opportunities