Mitigation Lead: Water, Mold & Fire Response

Rytech Restoration of Orlando; Sanford (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Bonus based on performance

Company car

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Rytech Restoration of Orlando is seeking an experienced Mitigation Supervisor to lead our mitigation crews through water, mold, fire, and disaster cleanup. This hands-on leadership role demands taking ownership of every job from first call to final walkthrough.

You will oversee teams handling water, mold, fire, and disaster cleanup, ensuring quality and timely completion while maintaining excellent customer service and communication with adjusters.

Qualifications

• 3 to 5 years hands-on restoration and mitigation experience.
• Experience supervising or leading a mitigation crew.
• Solid knowledge of mitigation processes and IICRC standards.
• Proficient in Xactimate for estimates and supplements.
• Experience with DASH, Mitigate or MICA, and DocuSketch.

Responsibilities

• Supervise and lead the mitigation team, holding techs to a clear standard and process.
• Oversee crews handling water damage, mold, fire, and disaster cleanup.
• Coordinate and perform the mitigation process as scheduled.
• Manage and control labor and consumable usage on assigned projects.
• Document detailed and accurate job files to support mitigation services provided.
• Inspect job sites regularly and ensure quality control on every job.
• Write estimates and supplements in Xactimate, and assist in reviewing scopes and revisions.
• Communicate directly and confidently with adjusters on scope, progress, and status.
• Resolve issues as they come up, including unknown conditions and conflicts with customers, PMs, or vendors.
• Manage jobs to efficient, timely completion, keeping sites clean and organized daily.
• Ensure customer satisfaction for all services, and adjust personnel or equipment as needed to avoid job delays.
• Work TPA program jobs, understand program SLAs, and keep projects compliant with program requirements.
• Run and oversee both residential and commercial mitigation projects.

Skills

Leadership

Team management

Mitigation processes

IICRC standards

Xactimate

Customer service

Adjuster liaison

Emergency responsiveness

Documentation

FL license

Tools

Xactimate

DASH

Mitigate

MICA

DocuSketch

Job description

Rytech Restoration of Orlando is seeking an experienced Mitigation Supervisor to lead our mitigation crews through water, mold, fire, and disaster cleanup. This hands-on leadership role demands taking ownership of every job from first call to final walkthrough.

You will oversee teams handling water, mold, fire, and disaster cleanup, ensuring quality and timely completion while maintaining excellent customer service and communication with adjusters.