Mitigation Field Sales Representative

Restoration 1 of Austin; Austin (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Uncapped commissions

Bonus opportunities

Health benefits

Paid time off

Paid holidays

Onboarding & training

Job summary

Restoration 1 of Austin is seeking a Mitigation Field Sales Representative to connect with home and business owners after loss events, guiding them toward restoration solutions in a fast-paced setting. You’ll meet clients on-site, build trust, and close deals from qualified leads.

Responsibilities include presenting services such as water mitigation and fire remediation, guiding financing and insurance processes, and partnering with operations to ensure a smooth handoff.

Qualifications

• Proven sales success; experience in restoration, construction, insurance, plumbing, or HVAC preferred (but not required).
• Strong communication, negotiation, and empathy skills; able to build trust quickly in high-stress situations.
• Comfort working on-site in homes, crawlspaces, attics, and outdoor job sites.

Responsibilities

• Respond to qualified leads from referrals, partners, and inbound inquiries.
• Meet property owners on-site, assess needs, and present tailored solutions.
• Educate clients on Restoration 1’s services: water mitigation, fire & smoke remediation, mold remediation, biohazard & trauma cleanup, and reconstruction.
• Guide clients through financing/payment options and insurance processes.
• Collaborate with operations teams to ensure a seamless handoff and excellent customer experience.
• Track client interactions and proposals using our CRM.
• Consistently meet and exceed sales goals while supporting business growth in the Greater Austin area.

Skills

Sales experience

Excellent communication

Empathy

CRM proficiency

Organized follow-up

Driver's license

Tools

CRM

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Company car
• Competitive salary
• Dental insurance

Be the First Call People Remember in Their Time of Need

Are you a relationship-builder who thrives in fast-paced environments and enjoys guiding people through urgent situations? At Restoration 1 of Austin, we’re looking for a Mitigation Field Sales Representative (Mitigation First Responder) to connect with home and business owners when they need us most by using your ability to build trust and show empathy, you’ll aim to secure the agreement in a single visit and guide the homeowner toward restoring their property to its pre-loss condition.

When disaster strikes, property owners need more than just a contractor; they need someone who can educate, guide, and reassure them in the moment of crisis. That’s where you step in.

This is not cold calling or door-to-door sales. You’ll respond to hot, pre-screened leads, often referred by trusted service providers like plumbers or HVAC companies, thus giving you a head start in building the relationship. On-site, you’ll explain options clearly, answer questions with empathy, and help clients make an informed decision to move forward with Restoration 1. By securing that “yes,” you’re not just closing a deal, you’re starting their journey back to normal.

What You’ll Do

• Respond to qualified leads from referrals, partners, and inbound inquiries.
• Meet property owners (residential & commercial) on-site, assess needs, and present tailored solutions.
• Educate clients on Restoration 1’s services: water mitigation, fire & smoke remediation, mold remediation, biohazard & trauma cleanup, and reconstruction.
• Guide clients through financing/payment options and insurance processes with professionalism.
• Collaborate with operations teams to ensure a seamless handoff and excellent customer experience.
• Track client interactions and proposals using our CRM.
• Consistently meet and exceed sales goals while supporting business growth in the Greater Austin area.
• Begin the homeowner journey with confidence by setting expectations and initiating service where possible.

What You Bring

• Proven sales success—experience in restoration, construction, insurance, plumbing, or HVAC preferred (but not required).
• Strong communication, negotiation, and empathy skills; able to build trust quickly in high-stress situations.
• Comfort working in diverse environments: homes, crawlspaces, attics, and outdoor job sites.
• Tech-savvy: able to use mobile devices, moisture meters, and electronic documentation tools.
• Highly organized and driven to follow up and close deals.
• Valid driver’s license, clean record, and ability to pass background/driving/drug screening.
• Flexibility to work overtime, some weekends/holidays, and weather-related surge events.

What We Offer

• Base salary + uncapped commissions + bonus opportunities
• No cold calling: focus on warm, high-quality leads
• Structured onboarding & training in services and sales best practices
• Clear career growth path in a recession-resistant industry
• Comprehensive health benefits (medical, dental, vision)
• Paid time off + paid holidays
• Supportive team culture that values innovation and collaboration

Restoration 1 is an Equal Opportunity Employer.