Mission Trip Operations & Mobilization Specialist

The North American Mission Board; Alpharetta (GA); Presencial; USD 60.000 - 72.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Retirement plan

Paid time off

Disability insurance

Descripción de la vacante

The North American Mission Board’s Send Relief program is seeking a Mission Trip Administrator in Alpharetta, GA to provide technical and operational support for volunteer mobilization. You will manage registration portals, ensure accurate event information, and assist churches in planning mission trips and trainings.

The role requires excellent communication, strong problem-solving, and the ability to work across time zones with ministry partners.

Formación

• Bachelor’s degree or equivalent; or two years of related experience and/or training; or an equivalent combination of education and experience.
• Proficiency with Microsoft Office programs, especially Excel, Word, and Outlook.
• Ability to learn and use registration platforms, online portals, databases, and reporting systems.
• Strong systems problem-solving skills, including identifying and resolving issues within digital portals.
• Ability to guide group leaders through mission trip planning, including travel guidance and group preparation.
• Excellent communication skills, including accurate spelling, grammar, and business writing in English.

Responsabilidades

• Support mobilization efforts by assisting the Mobilization team in engaging churches and volunteers.
• Manage and scale the Volunteer Management Portal and other registration platforms; identify and resolve system issues.
• Ensure quality control of programs at Ministry Centers and accuracy of published event information.
• Track activity; reconcile records; prepare accurate operational reports.
• Coordinate mission trips with churches; guide registration, training, and recruitment.
• Act as primary contact for churches and group leaders; respond to inquiries from ministry partners.

Conocimientos

MS Office

Excel

Word

Outlook

Registration systems

Databases

Reporting systems

Communication skills

Travel coordination

Educación

Bachelor’s degree or equivalent

Herramientas

Volunteer Management Portal

Registration platforms

Descripción del empleo

The North American Mission Board’s Send Relief program is seeking a Mission Trip Administrator in Alpharetta, GA to provide technical and operational support for volunteer mobilization. You will manage registration portals, ensure accurate event information, and assist churches in planning mission trips and trainings.

The role requires excellent communication, strong problem-solving, and the ability to work across time zones with ministry partners.