Mission Trip Mobilization Coordinator

North American Mission Board; Alpharetta (GA); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Job summary

North American Mission Board is seeking a Send Relief Mission Trip Administrator in Alpharetta, GA. The role provides technical and operational support to enhance the volunteer experience and scale mobilization for mission trips and trainings.

The ideal candidate is highly organized, proficient with registration systems, and capable of guiding ministry leaders through trip planning, travel guidance, and group preparation. This on-site position reports to the Mobilization Coordinator.

Qualifications

• Bachelor's degree or equivalent; or two years of related experience and/or training.
• Proficiency in Microsoft Office programs, especially Excel, Word, and Outlook.
• Ability to learn and use registration platforms, online portals, databases, and reporting systems.
• Strong systems problem-solving skills, including identifying and resolving issues within digital portals.
• Ability to guide group leaders through mission trip planning, including travel guidance and group preparation.

Responsibilities

• Support mobilization efforts: Assist the Mobilization team in mobilizing churches and volunteers to serve through strategic focus areas.
• Manage volunteer systems: Maintain and help scale the Volunteer Management Portal and other registration platforms to identify, troubleshoot, and resolve system issues.
• Ensure quality control: Assist the team with quality control of programs at designated Ministry Centers and ensure published event information is accurate.
• Track and report activity: Maintain tracking spreadsheets, reconcile records, and prepare accurate operational reports in the appropriate systems.
• Coordinate mission trips: Work directly with churches to schedule and prepare for Send Relief mission trips, providing guidance on registration, training, and recruitment.
• Serve as a primary contact: Act as the point of contact for churches and group leaders, providing guidance and responding to inquiries from ministry partners.
• Assist with training: Help with communication and training for volunteers mobilized on mission.
• Support leadership: Ensure accurate information is shared and operational needs are addressed to support the Mobilization Coordinator.
• Participate in mission activities: Travel to Send Relief Ministry Centers across the United States throughout the year to support mobilization activities.

Skills

MS Office

Excel

Word

Outlook

Registration platforms

Communication

Time zones coordination

Travel readiness

Education

Bachelor's degree or equivalent

Tools

Volunteer Management Portal

Database systems

Job description

North American Mission Board is seeking a Send Relief Mission Trip Administrator in Alpharetta, GA. The role provides technical and operational support to enhance the volunteer experience and scale mobilization for mission trips and trainings.

The ideal candidate is highly organized, proficient with registration systems, and capable of guiding ministry leaders through trip planning, travel guidance, and group preparation. This on-site position reports to the Mobilization Coordinator.