Mission Support Specialist: Workforce Management & HR Ops

Customs and Border Protection; Tucson (AZ); On-site; USD 76,000 - 119,000; Full time

Job summary

Customs and Border Protection in Tucson, AZ is seeking a Mission Support Specialist (Workforce Management) to administer personnel programs and analyze workforce data to support operational readiness.

The role involves processing promotions and reassignments, managing pay, leave, and overtime, and preparing reports that inform leadership decisions. Strong analytical and administrative skills are required.

Qualifications

• Experience processing personnel actions such as promotions and reassignments.
• Experience with base pay, premium pay, overtime and leave administration.
• Ability to research and analyze data to make recommendations.
• Prepare briefs, project papers, reports and memos on personnel issues.

Responsibilities

• Processing personnel actions including promotions, reassignments, or changes in working conditions.
• Assisting supervisors with managing base pay, premium pay, overtime and leave administration.
• Researching and analyzing data to make recommendations, resolving problems including complaints and arbitrations.
• Preparing brief, project papers, reports and memos involving personnel issues.

Skills

Data analysis

HR administration

Personnel actions

Promotions

Overtime and leave administration

Job description

Customs and Border Protection in Tucson, AZ is seeking a Mission Support Specialist (Workforce Management) to administer personnel programs and analyze workforce data to support operational readiness.

The role involves processing promotions and reassignments, managing pay, leave, and overtime, and preparing reports that inform leadership decisions. Strong analytical and administrative skills are required.