Mission Operations Engineer: Field Deployments & Customer Success

Anduril-1; Colorado Springs (CO); On-site; USD 111,000 - 147,000; Full time

Job summary

Anduril Industries in Colorado Springs is seeking a Mission Operations Engineer, Connected Warfare to orchestrate deployment of Anduril products, lead planning with engineering, logistics, and technical operations teams, and ensure field performance and user training.

You will cultivate customer success by building trusted partnerships, articulating value, and aligning product development with mission needs to address national security challenges and drive mission outcomes.

Qualifications

• Experience in program management, product deployment, or field engineering roles.
• Exceptional interpersonal and stakeholder management skills with senior military leaders and officials.
• Understanding of U.S. and allied military operations, doctrines, and multi-domain environments.
• Experience translating and decomposing highly technical concepts into operational requirements and performance specifications.
• Strong aptitude for problem solving in unstructured situations at the intersection of hardware, software, and networking.
• Willing to travel as necessary (25-50%).
• Eligible to obtain and maintain an active U.S. security clearance

Responsibilities

• Serve in a customer-facing Account Manager capacity, working directly with the United States Army to develop and deploy Anduril integrated hardware-software C2 products to meet customer and operational needs
• Own the delivery of contract deliverables to include developing, and implementing, measures of performance and effectiveness, writing technical reports, and creating user development roadmaps
• Design & implement user feedback loops to gather, triage, and prioritize requirements, feedback, issues, and challenges found through the employment of Anduril C2 products during training, exercises, and normal use within unit schedules
• Serve as a conduit between program and engineering teams to drive the development of product features and configurations that enhance or greatly improve efficiency of user workflows and employment of Anduril C2 products
• Support engagement with other service components, Task Forces, Geographic Combatant Commands, and other Government organizations as required to integrate Anduril products laterally across United States Armed Forces customers for increased adoption
• Develop and contribute to a streamlined user feedback and engagement system, which include issue tracking, training sessions, qualification tracking, and focused preparation for large scale exercises and events

Skills

Program management

Product deployment

Field engineering

Customer-facing

Stakeholder management

Job description

Anduril Industries in Colorado Springs is seeking a Mission Operations Engineer, Connected Warfare to orchestrate deployment of Anduril products, lead planning with engineering, logistics, and technical operations teams, and ensure field performance and user training.

You will cultivate customer success by building trusted partnerships, articulating value, and aligning product development with mission needs to address national security challenges and drive mission outcomes.