Mission-Driven Store Manager (Des Moines) | Flexible Scheduling

The Salvation Army North & Central Illinois Division; Des Moines (IA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision, and hearing

Employer-paid life and AD&D

Paid vacation and holidays

Flexible spending accounts

403(b) retirement plan

Pension plan

Employee discount

Employee assistance program

Job summary

The Salvation Army Thrift Store in Des Moines, IA is hiring a Store Manager to lead daily operations, supervise staff, and implement policies that support the organization’s mission. You will oversee donations, pricing, customer service, and financial processes, while ensuring a safe, welcoming shopping experience for the community.

You will partner with regional leadership, deliver daily production and sales reports, and drive employee development through coaching and training.

Qualifications

• Experience leading store teams and managing staff schedules.
• Ability to oversee operations, payroll, and customer service.
• Strong communication with management and customers.

Responsibilities

• Lead recruitment, training, and supervision of store staff.
• Plan schedules and process payroll across the team.
• Implement policies and maintain compliance in employee relations.
• Oversee donation intake, pricing, presentation, and sales.
• Manage cash handling, deposits, and budgeting within parameters.
• Maintain open reporting with Regional Manager and dept heads.
• Provide coaching and performance reviews with leadership.

Skills

Leadership

Staff management

Scheduling

Payroll processing

Customer service

Communication

Training & coaching

Tools

Payroll system

Job description

The Salvation Army Thrift Store in Des Moines, IA is hiring a Store Manager to lead daily operations, supervise staff, and implement policies that support the organization’s mission. You will oversee donations, pricing, customer service, and financial processes, while ensuring a safe, welcoming shopping experience for the community.

You will partner with regional leadership, deliver daily production and sales reports, and drive employee development through coaching and training.