Mission-Driven Retail Team Lead — Growth & Benefits

The Salvation Army USA Central Territory; Chicago (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Positive community impact

Professional development

Supportive work environment

Benefits package

Job summary

The Salvation Army USA Central Territory in Chicago, IL seeks a Lead Store Sales Associate to support store management, drive daily retail operations, and deliver excellent customer service.

This full-time role requires supporting sales, opening/closing procedures, banking, inventory turnover, and maintaining displays, with a focus on creating a positive shopping experience and community impact.

Responsibilities

• Support management with product sales and acquisition
• Implement store opening and closing procedures
• Handle banking and daily deposits
• Execute strategies to meet product acquisition, production and sales goals
• Manage product rotation process and inventory turnover
• Create an enjoyable shopping experience with positive customer service skills
• Handle customer complaints as needed
• Support store maintenance and appearance
• Maintain displays and floor layout plans
• Identify ways to improve store appeal
• Provide direction to staff in absence of management
• Communicate effectively with store management regarding operations
• Support implementation of policies and procedures
• Document and report concerns in behavior or attitude
• Assist others with basic register problem solving

Job description

The Salvation Army USA Central Territory in Chicago, IL seeks a Lead Store Sales Associate to support store management, drive daily retail operations, and deliver excellent customer service.

This full-time role requires supporting sales, opening/closing procedures, banking, inventory turnover, and maintaining displays, with a focus on creating a positive shopping experience and community impact.