Mission-Driven Retail Operations Leader

LISTEN Lebanon In Service to Each Neighbor; Lebanon (NH); On-site; USD 65,000 - 85,000; Full time

Job summary

LISTEN Lebanon In Service to Each Neighbor seeks a Retail Operations Leader to oversee daily front-of-house operations, supervise the retail team, and drive sales while upholding the organization’s mission. The role partners with the Senior Store Manager to optimize staffing, manage financial controls, and foster an inclusive, mission-centered culture.

The candidate will model high service standards, supervise merchandising, ensure smooth product flow from donation intake to the floor, and lead

Qualifications

• High school diploma or equivalent required.

Responsibilities

• Oversee front-of-house operations and retail staff to deliver exceptional customer service and drive sales.

Skills

Retail leadership

Staff supervision

POS systems

Cash handling

Visual merchandising

Customer service

Staff scheduling

Training & coaching

Performance evaluations

Education

High school diploma

Associate or Bachelor’s degree preferred

Tools

POS system

Job description

LISTEN Lebanon In Service to Each Neighbor seeks a Retail Operations Leader to oversee daily front-of-house operations, supervise the retail team, and drive sales while upholding the organization’s mission. The role partners with the Senior Store Manager to optimize staffing, manage financial controls, and foster an inclusive, mission-centered culture.

The candidate will model high service standards, supervise merchandising, ensure smooth product flow from donation intake to the floor, and lead