Mission-Driven Dispatcher: Route & Lead Logistics

tsainternal; Detroit (MI); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Team-oriented environment

Job summary

The Salvation Army Thrift Store in Detroit oversees its pickup and delivery operations, coordinating routes, tracking vehicles, and supervising assistant dispatchers to ensure efficient logistics. The role requires meticulous record keeping and strong communication with the Transportation team to support community programs.

You will route orders, manage schedules including evenings and weekends, and help maintain accurate documentation while contributing to mission-driven work in the local

Qualifications

• High school diploma or equivalent completed.
• 3–6 months related experience and/or training or equivalent.
• Experience with two-way radio codes and operation.
• Experience in routing and transportation procedures.
• Able to read/write simple correspondence and perform basic math.

Responsibilities

• Route pickup orders to Production Assistants daily.
• Track and maintain records of vehicle locations and completed calls.
• Operate two-way radio equipment according to policy.
• Route same-day special donations efficiently.
• Assign vehicles and coordinate all routes.
• Supervise assistant dispatcher and conduct meetings when needed.
• Maintain communication with Transportation Supervisor/Director of Operations.
• Keep supervisor informed of vehicle problems or accidents.
• Track and file all pickup tickets and monitor completed calls.
• Assist phone receptionist when needed and maintain documentation.

Skills

Organizational skills

Multitasking

Communication skills

Interpersonal skills

Basic math

Education

High school diploma or equivalent

Tools

Two-way radio operation

Job description

The Salvation Army Thrift Store in Detroit oversees its pickup and delivery operations, coordinating routes, tracking vehicles, and supervising assistant dispatchers to ensure efficient logistics. The role requires meticulous record keeping and strong communication with the Transportation team to support community programs.

You will route orders, manage schedules including evenings and weekends, and help maintain accurate documentation while contributing to mission-driven work in the local