Driver Dispatch & Logistics Coordinator

Savers | Value Village; Hyattsville (MD); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Health plans (medical, Rx, dental, and

Vision coverage

Life insurance

401k with company match

Paid time off

Mental health services

Job summary

Savers is seeking a Dispatcher in Hyattsville, MD to coordinate daily truck routes and donor pickups for our thrift store network. You will operate dispatch software, set up routes, and communicate changes to drivers, ensuring efficient collection and delivery of donations.

Ideal candidates will assist with on-the-ground problem solving, maintain accurate route data, and liaise between donors, drivers, and dispatch staff. A strong focus on reliability and service is required for this role.

Responsibilities

• Operate computer-aided communications and dispatching equipment
• Assist with setting up the daily routes and assignments
• Communicate add-ons and cancellations to drivers
• Understand local streets and help drivers complete routes efficiently
• Assist drivers with unexpected situations at donor’s homes
• Document driver start times, ending times, breaks, lunches and estimated pick-ups
• Process and transmit information and instructions
• Schedule assignments and coordinate activities of drivers
• Act as liaison between donors, drivers, dispatch personnel according to schedules and work orders
• Follow up on issues with donor pick-ups
• Account for all of the driver’s daily activities

Job description

Savers is seeking a Dispatcher in Hyattsville, MD to coordinate daily truck routes and donor pickups for our thrift store network. You will operate dispatch software, set up routes, and communicate changes to drivers, ensuring efficient collection and delivery of donations.

Ideal candidates will assist with on-the-ground problem solving, maintain accurate route data, and liaise between donors, drivers, and dispatch staff. A strong focus on reliability and service is required for this role.