Mission-Driven Customer Connections Advocate

Westminster Theological Seminary; Sanford (FL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Retirement planning

Education and training benefits

Employee discounts

Job summary

Ligonier Ministries in Sanford, Florida seeks a Customer Connection Specialist to be the first point of contact for constituents worldwide, delivering empathetic support across phone, email, online chat, and social media. You will promote outreach programs, invite partnerships, and represent the ministry with professionalism and care.

The role requires strong listening and rapport-building, the ability to manage multiple inquiries in a fast-paced setting, and a commitment to Ligonier's

Qualifications

• Excellent listening skills and ability to ask probing questions to understand concerns

Responsibilities

• You offer excellent support through phone, email, online chat, and social media to constituents with questions or concerns, or who may need prayer, and invite them to engage with Ligonier Ministries and its Partner Program.

Skills

Active listening

Relationship-building

Problem solving

Professional communication

Multitasking

Tech proficiency

Job description

Ligonier Ministries in Sanford, Florida seeks a Customer Connection Specialist to be the first point of contact for constituents worldwide, delivering empathetic support across phone, email, online chat, and social media. You will promote outreach programs, invite partnerships, and represent the ministry with professionalism and care.

The role requires strong listening and rapport-building, the ability to manage multiple inquiries in a fast-paced setting, and a commitment to Ligonier's