Mission-Driven COO: Operations, People & Risk Leader

Friendsview; Newberg (OR); On-site; USD 158,000 - 193,000; Full time

Job summary

Friendsview in Newberg, Oregon seeks a Chief Operating Officer to lead day‑to‑day operations, with oversight of Dining Services and Information Technology, and serve as Risk Manager. The successful candidate will turn strategy into action, develop strong leaders, improve systems, and maintain accountability while staying deeply connected to our Christ‑centered mission and community.

This executive role collaborates with the CEO and CFO on budgets and long‑term planning, ensuring responsible

Qualifications

• Bachelor's degree in Business, Finance, or related field is required.
• 15+ years of progressively responsible leadership experience.
• Experience in healthcare, senior living, nonprofit organizations, or similar complex service environments preferred.
• Strong financial and operational acumen.
• Proven ability to develop leaders and high-performing teams.
• Experience using data and performance measures to improve results.
• Ability to oversee technology, cybersecurity, risk, vendors, and complex systems at executive level.

Responsibilities

• Provide executive oversight of Dining Services and Information Technology.
• Translate strategy into measurable operational goals and results.
• Develop and coach department leaders, supporting succession planning.
• Establish KPIs and use data to drive improvements.
• Lead organizational change with communication and collaboration.
• Oversee technology operations, cybersecurity, risk, and vendor relationships.
• Partner with CEO and CFO on budgets and resource stewardship.
• Foster accountability, excellence, and exemplary service to residents.

Skills

Leadership experience

Financial acumen

Strategic planning

Operational excellence

Data-driven decision making

Education

Bachelor's degree in Business, Finance, or related field

MBA or MHA preferred

Job description

Friendsview in Newberg, Oregon seeks a Chief Operating Officer to lead day‑to‑day operations, with oversight of Dining Services and Information Technology, and serve as Risk Manager. The successful candidate will turn strategy into action, develop strong leaders, improve systems, and maintain accountability while staying deeply connected to our Christ‑centered mission and community.

This executive role collaborates with the CEO and CFO on budgets and long‑term planning, ensuring responsible