Mission-Critical Systems Administrator (TS/SCI)

CTC Group; Annapolis (MD); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Health/Dental/Vision

401k

PTO and holiday pay

Disability and life insurance

Job summary

CTC Group seeks System Administrators for a contingent program supporting mission-critical IT systems and infrastructure in the Annapolis Junction/Ft. Meade area. You will operate, troubleshoot, and optimize complex computing environments while assisting users and resolving technical issues.

You will work across servers, storage, networks, and operating systems, collaborating with Government customers and technical teams to ensure reliable, mission-ready systems.

Qualifications

• Active TS/SCI with polygraph security clearance.
• Bachelor’s degree in a technical discipline from an accredited college or university, or 5 years of additional System Administrator experience in lieu of degree.
• Experience supporting, troubleshooting, and maintaining enterprise IT systems.
• Experience working with operating systems, servers, networks, storage, and related infrastructure.
• Ten (10) years experience as a System Administrator on programs and contracts of similar scope.
• Fifteen (15) years experience as a System Administrator on programs and contracts of similar scope.

Responsibilities

• Provide implementation, troubleshooting, and maintenance support for IT systems and infrastructure.
• Manage day-to-day configuration and operation of enterprise IT systems.
• Monitor and resolve issues affecting servers, storage, networks, client devices, and other system components.
• Provide Tier 1 and Tier 2 technical support, including problem identification, diagnosis, escalation, and resolution.
• Assist users with accessing and effectively using IT systems.
• Configure and manage UNIX, Windows, and other applicable operating systems.
• Install and maintain operating system software and implement enhancements that improve reliability and performance.
• Configure and maintain network components and supporting infrastructure.
• Support hardware issue resolution and remain engaged through problem closure.
• For Level 3 positions, support the design of systems, mission architectures, and associated hardware.
• For Level 3 positions, analyze and resolve complex issues involving server hardware, applications, and software integration.

Job description

CTC Group seeks System Administrators for a contingent program supporting mission-critical IT systems and infrastructure in the Annapolis Junction/Ft. Meade area. You will operate, troubleshoot, and optimize complex computing environments while assisting users and resolving technical issues.

You will work across servers, storage, networks, and operating systems, collaborating with Government customers and technical teams to ensure reliable, mission-ready systems.