Mission-Critical Quality Engineer | Customer Excellence

Trane Technologies; Pueblo (CO); On-site; USD 75,700 - 135,834; Full time

Benefits offered by this job

Health insurance

401K company match

Paid time off

Education and training opportunities

Job summary

Trane Technologies seeks a Mission Critical Customer Quality Engineer to deliver exceptional customer support, drive satisfaction, and lead proactive quality management for critical customers. You will master CTQ elements, perform root cause analyses, and report KPIs while collaborating across functions to ensure quality improvements.

You will apply quality systems knowledge (ISO 9001, Six Sigma, Lean) and communicate effectively with internal teams and key customers to meet and exceed

Qualifications

• Bachelor's degree in engineering or related field.
• 3+ years in Quality/Manufacturing Engineering with customer focus.
• Strong knowledge of ISO 9001, Six Sigma, Lean.
• FMEA, root cause analysis, 8D, 5 Whys experience.
• Excellent written and verbal communication.

Responsibilities

• Develop understanding of CTQ elements driving customer experience.
• Lead root cause analyses across functions to improve reliability.
• Use tools to evaluate effectiveness of Mission Critical function.
• Maintain and report daily/weekly/monthly KPIs.
• Lead quality audits and coordinate cross-functional improvements.

Skills

Quality systems

Root cause analysis

Cross-functional

Problem solving

Data analysis

Communication

Education

Bachelor's degree in engineering

Tools

FMEA

Quality management

SPC

Job description

Trane Technologies seeks a Mission Critical Customer Quality Engineer to deliver exceptional customer support, drive satisfaction, and lead proactive quality management for critical customers. You will master CTQ elements, perform root cause analyses, and report KPIs while collaborating across functions to ensure quality improvements.

You will apply quality systems knowledge (ISO 9001, Six Sigma, Lean) and communicate effectively with internal teams and key customers to meet and exceed