Lead, Mission-Critical Customer Quality Engineer

Trane Technologies; Columbia (SC); On-site; USD 70,000 - 125,000; Full time

Benefits offered by this job

Health insurance

401K match

Paid time off

Education and training opportunities

Job summary

Trane Technologies in the United States seeks a Mission Critical Customer Quality Engineer to deliver exceptional customer support, drive quality improvements, and lead proactive quality management for key customers and applications.

The role requires strong knowledge of quality systems (ISO 9001, Six Sigma, Lean), root cause analysis, and cross-functional collaboration to ensure customer satisfaction. Onsite Monday-Thursday with flexible Fridays and a comprehensive Thrive benefits package.

Qualifications

• Bachelor’s degree in engineering or a related field
• 3+ years of experience in a Quality/Manufacturing Engineering role
• Knowledge of quality management systems (ISO 9001, Six Sigma, Lean)
• FMEA, root cause analysis and problem-solving (8D, 5 Whys)
• Excellent communication and cross-functional collaboration

Responsibilities

• Understand CTQ elements and drive customer experience improvements
• Lead root cause analysis across functions to improve reliability
• Manage quality assessments and audits across manufacturing
• Prepare and report KPIs and quality metrics

Skills

Quality management systems

FMEA

Root cause analysis

Cross-functional collaboration

Problem solving

Communication skills

Education

Bachelor’s degree in engineering or related field

Tools

SPC

8D

PPAP

APQP

Job description

Trane Technologies in the United States seeks a Mission Critical Customer Quality Engineer to deliver exceptional customer support, drive quality improvements, and lead proactive quality management for key customers and applications.

The role requires strong knowledge of quality systems (ISO 9001, Six Sigma, Lean), root cause analysis, and cross-functional collaboration to ensure customer satisfaction. Onsite Monday-Thursday with flexible Fridays and a comprehensive Thrive benefits package.